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Computer Operator

Arkansas State University • Jonesboro, AR • 2w ago

Job Details

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Computer Operator

Working Title Emergency Management Specialist

Position # A00718

Department Information and Technology Services

Apply Now (https://phe.tbe.taleo.net/phe02/ats/careers/v2/applyRequisition?org=ARKASTAT2&cws=40&rid=36232)

Employment Status:

Full time (29-40 Hrs)

Type of Employment:

Staff

of openings:

Location:

ASU-Jonesboro

Proposed Salary Range:

Commensurate with Experience

Closing:

4/22/25

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Emergency Management Specialist is responsible for a wide range of activities related to hardware support, such as the implementation, maintenance, and utilization of camera, ephone, and panic button systems.

This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities:

Serves as dedicated support technician/administrator for IT-related services utilized by UPD and Emergency Management (EM) departments.

Responsible for tier one support and management for the following:

Security camera operations

Emergency phone installation and maintenance

Panic Buttons

Access Control Readers

Access Control Modules

Responsible for managing IT maintenance budget and contracts for UPD/EM technologies

Assist or manage installation and support for all security-related technologies across campus

Perform preventative maintenance to maintain updated systems

Provide backup support for Access Control for door access. This includes card readers, nodes, micronodes, and basic wiring.

Knowledge/Skills/Abilities:

Experience with Microsoft or Mac OS.

Understanding of basic network operations and audio/video devices.

Ability to diagnose and resolve complex technical issues.

Ability to install and configure various hardware and software.

Ability to work in tight spaces and off of ladders.

Ability to lift over 25 lbs..

Great customer service attitude.

Ability to communicate clearly and precisely.

Attention to detail.

Flexible schedule, when needed.

General Days/Hours:

Monday - Friday

8:00 a.m. - 5:00 p.m.

Additional hours as requested and/or needed

Regular and reliable attendance

Some after hours, weekend, and holiday work as need dictates

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

Qualified individuals should have vocational training or industry-related certification, with a minimum of one year of work experience related to IT support

Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER\RightToWorkPoster%20Eng\Es.pdf

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