Manager, FC Worker's Compensation II

Chewy • Plantation, FL • 3w ago

Our Opportunity:

This is an exciting opportunity for an experienced claims professional to gain diversity in their career across US & Canada handling a variety of sophisticated claim issues! As a Workers' Compensation Manager , you will be exposed to innovative issues with the opportunity to develop creative paths for claim resolution. Our entrepreneurial culture champions an environment of open feedback and improvement that empowers our Team Members to make the best decisions for our internal customers and Chewy. If you're ready to reimagine industry norms and have the skills, experience, drive, as well as a strong team mentality. In this capacity, you will lead TPA relationships, work to drive down costs as well as handle cases for Chewy fulfillment, pharmacy, studio, transportation, Chewy Vet Care and Customer Service centers. A successful candidate will display an ongoing commitment to learning and self-improvement; desiring and trying to thoroughly understand Chewy and acquire new knowledge or skills for work.

Responsibilities:

Oversee workers' compensation claims processes and procedures to ensure they are within the network standard.

Primary point of contact and resource for employees, management team, insurance carriers, attorneys, Third Party Administrator (TPA) and medical providers on company workers' compensation policy, procedures, and regulations.

May coordinate or assist with safety programs focused on injury prevention.

Facilitate accommodations for Team Members requiring light duty job paths with site leadership.

Partner with TPA account manager scheduling quarterly audit of workers' compensation claims.

Develop, recommend, and implement training and education programs.

Work with the management teams to innovate current processes and find program improvement opportunities.

Lead and monitor WC programs, as assigned.

Initiate claims status discussions with TPA to discuss claim handling improvements and/or expedite resolution.

Maintain a daily/weekly/monthly/quarterly standard of work.

Assist in the development and management of company Workers' Compensation policies, claims, vendor relationships, and return to work programs.

Assist in preparing special claims servicing instructions focusing on specific needs and taking into consideration the structure of Chewy's WC programs.

Analysis of the Workers Compensation historical loss data to assist with management of Workers Compensation process.

Oversee the day-to-day operations regarding management of the Chewy's Workers' Compensation claims program including handling internal and external contracts (TPA, Counsel, medical providers, etc.)

Provide strategic direction and recommendation to leadership about WC policy and procedures to improve performance and mitigate severity and frequency of losses.

Develop, recommend, and implement workers' compensation policies and procedures that mitigate claims and premium costs.

Conduct training on workers' compensation standard methodology and company procedures.

Maintain communication with the injured worker while supervising their recovery progress.

Oversee and ensure an efficient records maintenance system for workers' compensation claims and related information, data, and activities in collaboration with the TPA.

Work with HR to process and track leaves/FMLA and assist in their return to work.

Working with Safety, Operations and HR to transition injured workers into light duty return to work options.

Qualifications

Bachelor's Degree

10+ years' experience in workers' compensation claims management. Expert level knowledge in coverage and claim evaluation.

Thrives working in a high pace environment.

Project Management skills including the ability to develop and execute robust project plans/programs.

Results oriented with strong internal customer service emphasis and focus.

Advanced training, certification, or education in claims management.

Strong understanding of state and federal employment law as it relates to workers' compensation, FMLA and, ADA.

Excellent organizational and analytical skills.

Strong ability to multi-task efficiently and effectively to meet given time parameters.

Collaborative teammate, dedicated to achieving department and company objectives.

Strong interpersonal skills with a focus on communication and problem resolution.

Strong work ethic, reliable, self-motivated with a positive demeanor.

Competent in computer programs/skills: MS Office Suite (Word, Excel, Access, Outlook), Smart Sheet, Intelex, and general internet applications.

Must be willing to work occasional uncommon hours, including some evenings, weekends, and holidays and answer calls after hours.

Travel requirement is less than 20%

Does this sound like you? We would love for you to apply!

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com **.

If you have a question regarding your application, please contact HR@chewy.com .

To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**

Chewy

Go to Apply

Share this job

Similar Jobs

Financial Services Producer

Hendrick Automotive Company • Pompano Beach, FL • 3h ago

Finance & Accounting

Hendrick Honda Pompano Beach Location: 5381 N. Federal hwy, Pompano Beach, Florida 33064 Summary: Responsible for coordinating the sale of finance and insurance programs to customers. The Financial Services Producer...

3h ago

Go to Apply

Business Development Officer - Channel Finance

Wells Fargo • Weston, FL • 3h ago

Finance & Accounting

About this role: Wells Fargo is seeking a Business Development Officer (BDO) to support our Channel Finance. The BDO will partner with coverage teams to deepen existing and new relationships within the Commercial Bank...

3h ago

Go to Apply

Accounting Manager/Supervisor

Robert Half • Aventura, FL • 23h ago

Finance & Accounting

Description Accountant - Accounting Manager Realestate/Developer Location: Aventura Miami (In-office with a great culture that offers flexiblity for any personal appointments and on occasion remote as needed) Sche...

23h ago

Go to Apply

Accounting Intern

MDD Forensic Accountants • Fort Lauderdale, FL • 1d ago

Finance & Accounting

ACCOUNTING INTERN Matson, Driscoll & Damico LLP Status: Seasonal, Hourly Reports to: Manager and Partner Location: Fort Lauderdale, FL About the Company Tracing its roots back to 1933, MDD is one of the...

1d ago

Go to Apply

Accounting Clerk

Robert Half • Fort Lauderdale, FL • 1d ago

Finance & Accounting

Description We are looking for a detail-oriented Accounting Clerk to join our team on a Contract basis in Fort Lauderdale, Florida. In this role, you will provide vital accounting and administrative support, ensuring ac...

1d ago

Go to Apply

Project Accountant

Robert Half • Fort Lauderdale, FL • 1d ago

Finance & Accounting

Description We are looking for a highly organized and detail-oriented Project Accountant to join our team in Ft. Lauderdale, Florida. This is a long-term contract position within the dynamic Real Estate and Property ind...

1d ago

Go to Apply

Assistant Accountant

Aston Carter • Plantation, FL • 2d ago

Finance & Accounting

Description Are you ready to take your finance skills to the next level in a dynamic and supportive environment? Join us as an accounting assistant and be part of a team that values collaboration and growth! Key Res...

2d ago

Go to Apply

Remote Staff Accountant

ManpowerGroup • Sunrise, FL • 4d ago

Finance & Accounting

Staff Accountant The accountant will oversee month-end closing, journal entries, variance analysis, and period management. This role ensures financial statement integrity, reconciling discrepancies and collaborating w...

4d ago

Go to Apply

Accounting Clerk

Aston Carter • Sunrise, FL • 6d ago

Finance & Accounting

Hiring for a Accounting Clerk in Sunrise! Job Description The Accounting Clerk plays a crucial role in supporting the organization's financial operations. This position involves a variety of tasks such as processing...

6d ago

Go to Apply

Technical Writer - Financial Regulatory

Robert Half • Fort Lauderdale, FL • 1w ago

Finance & Accounting

Description Develop and edit clear, accurate technical documentation for financial and regulatory domains. Interpret complex financial scenarios and translate them into concise, structured narratives. Create suppo...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.