Back to Jobs search

SCITLS SharePoint User Support

General Dynamics Information Technology • Offutt Air Force Base, NE • 3w ago

Req ID: RQ198771

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Systems Administration

Skills:

End Users,End User Support,Microsoft SharePoint

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies.

SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

At GDIT, people are our differentiator. As a SCITLS SharePoint User Support, you will help ensure today is safe and tomorrow is smarter. Our work depends on a SCITLS SharePoint User Support joining our team to support the users of SharePoint platforms that serve USSTRATCOM. The SCITLS SharePoint User Support will be a critical link in ensuring the effective operation of vital systems and facilitating the success of the SCITLS mission.

HOW A SCITLS SHAREPOINT USER SUPPORT WILL MAKE AN IMPACT

Provides user support to assist system administrators

Creates and maintains the various collaboration solutions

Successfully responds to user requests for assistance via ServiceNow incidents

Collaborates on architecture upgrades and consolidations

Interfaces with internal and external program staff to provide access to program data via collaboration tools

Assists with external account requests and access issues

Analyzes user requests and incidents to determine level of complexity and the priority

Identifies and implements resolutions

WHAT YOU'LL NEED TO SUCCEED

Education: Technical Training, Certification(s) or Degree (or equivalent experience)

Required Experience: 1+ years of related experience with Microsoft SharePoint Support

Required Technical Skills:

Experience providing support and assisting with issues for Microsoft SharePoint users

Experience responding to and resolving incidents in the ServiceNow platform

Required Certification 1 (Must possess or be able to obtain within 9 months of start): ITIL® 4: IT Service Management (ITSM) Certification

Required Certification 2 (Must possess or be able to obtain within 30 days of start one of the following):

CompTia A+ -or- CompTia Network+ -or- CompTia Security+ -or- EC-Council Certified Network Defender (CND)

Security Clearance Level: Must possess active Top Secret with SCI eligibility

Required Skills and Abilities:

Excellent communication skills

Excellent analytical and problem-solving skills

Experience troubleshooting incidents and providing user support

Preferred Certifications:

ITIL 4 Foundations

Microsoft Certified SharePoint Administrator Associate

Microsoft Teams Administrator Associate

Microsoft Certified Power BI Data Analyst Associate

Location: Offutt AFB, Sarpy County, Nebraska

US Citizenship Required

GDIT IS YOUR PLACE

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

SCITLS

GDITJobs

GDCareers

The likely salary range for this position is $64,175 - $86,825. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Similar Jobs

Sr. Data Scientist - ML and AI

Cognizant • Omaha, NE • 8h ago

IT & Engineering

This is an onsite position open to any qualified applicant in the United States. We are Cognizant Artificial Intelligence Digital technologies, including analytics and AI, give companies a once-in-a-generation oppor...

8h ago

Go to Apply