This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4664546\

The Maintenance Manager serves as the final quality control authority for all maintenance work orders, ensuring accuracy, completeness, and compliance before closure. This role verifies proper work order creation, assignment, documentation, labor and parts charging, SRT alignment, and identification of all applicable warranty opportunities to prevent financial loss and ensure data integrity. Additionally, the Maintenance Manager coaches technicians and supervisors on documentation standards, identifies trends and recurring issues, and drives continuous process improvement across maintenance operations.

Responsibilitie\

Review 100% of maintenance work orders prior to closure

Serve as the final quality control checkpoint for work order

accuracy and compliance

Verify work orders are created by appropriate personnel and assigned

to the correct technician, asset, location, and cost center

Ensure all required documentation sections are complete and

accurate, including complaint, cause, and correction

Validate that work order narratives clearly reflect the full repair

story

Confirm all parts and labor are accurately charged and tied to the

correct asset and repair

Review labor hours against SRT standards and ensure deviations are

properly justified

?Identify all applicable warranty opportunities and ensure proper

documentation for recovery

Prevent missed or misallocated warranty claims

Reject or return incomplete or inaccurate work orders to location

supervisors for correction

Coach technicians and supervisors on documentation standards and

best practices

Identify recurring trends, errors, and opportunities for process

improvement

Knowledge, Skills, and Abilities

Strong understanding of fleet maintenance operations and repair

processes

Working knowledge of work order systems, cost centers, and asset

management

Familiarity with Standard Repair Time (SRT) guidelines

Knowledge of OEM, vendor, and parts warranty programs

High attention to detail with strong auditing and quality-control

skills

Ability to analyze documentation for accuracy, completeness, and

compliance

Strong written communication skills for reviewing and coaching on

repair documentation

Ability to enforce standards consistently and fairly across

locations

Strong organizational and time-management skills

Ability to identify trends and recommend corrective actions

Education/Experience

Bachelors degree in business manager, supply chain management or

similar field required. 1 year of relevant experience may be substituted for each year of education required.

Technical school, vocational training, or equivalent hands-on

experience in diesel, fleet, or automotive maintenance preferred.

5+ years experience in inventory control, warranty administration,

or practical maintenance experience required

Industry certifications (OEM, ASE, or equivalent) a plus but not

required

Ongoing training or demonstrated commitment to professional

development in maintenance systems or documentation standards preferred

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenureensuring your compensation is fair, motivating, and aligned with your growth.

Pay Range: \$67,931.00-\$106,600.00

Pay Grade: 10

401(k) Match: Build your future w\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI281956479

Lew Thompson and Son Trucking

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