This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4548778\

The Transportation Flex Manager is a key operations link between the organization, drivers, and customers. The Transportation Flex Manger acts as a manager trainer and manager vacancy coverage to assist in achieving specific customer service and key company goals. The Transportation Flex Manager will coordinate and communicate with customers related to the fleet activity to maximize utilization of drivers and company assets. The Transportation Flex Manager is responsible for advanced knowledge and structure of multiple accounts across the division.

Responsibilities

Train and assist new managers at various locations on various

customer accounts

Provide absence coverage and general support to Department Managers

I & II at various customer locations to maintain account operations.

Manage Dedicated Fleet of Professional Drivers-monitoring

performance, attendance, safety and quality.

Monitor, direct and dispatch all transportation activities within

the assigned department.

Responsible for Service Failures (Driver, Dispatch, Planning),

Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Workers Comp, Random Drug), Maintenance (PM Services, Equipment Inspections)

Maintain Customer Relations through excellent communication and

client interactions.

?Daily Updates for fleet performance

Review and issue coaching in correspondence with the Lytx cameras

Track and manage attendance, time off and home time requests in

accordance with departments expectations.

Maintain positive and productive communication with drivers to

deliver on time, prevent service failures, and reduce turnover.

Receive ETAs and PTAs and manage throughout the day.

Receive confirmations of load assignments.

Communicate and establish expectations for performance, conduct, and

safety, and provide ongoing feedback for the professional driver.

Monitor and trace loads so that follow-up can be made to customers

regarding late pickups and or deliveries, as well as any other load changes that may occur.

Work with other internal departments to resolve customer or company

issues when necessary.

Follow established procedures and best practices to ensure

consistency and quality.

Manage Driver PM Schedules for both tractor and trailers

Assist drivers with payroll needs, Advances, Fuel issues

Prepare, organize and assist in the loading process

Knowledge, Skills, and Abilities

Proficient use of Microsoft Office Products

Must be able to effectively communicate verbally, in writing, and

electronically

Knowledge of DOT regulations and Driver HOS required

Ability to work in a fast paced and always changing environment

Ability to manage people effectively Ability to be self-motivated

and work unsupervised

Education/Experience

High School Diploma or equivalent

Valid CDL preferred

Bachelors Degree or equivalent experience required

3+ years of Transportation experience required 3+ years management

required

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenureensuring your compensation is fair, motivating, and aligned with your growth.

Pay Range: \$64,542.40-\$73,403.20

Pay Grade: 10

401(k) Match: Build your future\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI277683997

Lew Thompson and Son Trucking

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Transportation Flex Manager