Internet2

Location: Ann Arbor, MI, US Type: Full Time Regular

An advanced non-profit technology community founded in 1996 by the nation's leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs. This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations.

Position Summary

The Internet2 Community Engagement Division is seeking a Community Events Assistant to support Internet2 in-person and virtual events as part of the community events team. This position will contribute to the successful planning, execution, and follow-up of conferences and events (both in-person and virtual) by anticipating and meeting the needs of the member community and internal Internet2 stakeholders.

This position will be responsible for ensuring administrative needs are fulfilled - including but not limited to - registration support, webpage support tasks, data management, sponsor fulfillment tasks, on-site event support, financial reconciliations, and other administrative tasks necessary for successful event implementation. This role offers an excellent opportunity on a remote HR team within a dynamic and impactful environment. This position reports to the Director of Community Events. It will require some work in the Ann Arbor office up to five days per week and sometimes with limited notice.

Essential Duties:

Execute meeting-specific tasks as assigned

Maintain databases and supporting correspondence, records, minutes, and files

Design, compile, and distribute reports from various systems, including Stova and Salesforce

Maintain event-related web pages

Support sponsorship fulfillment by coordinating deliverables, collecting and placing sponsor assets (logos, materials) on website and marketing collateral, and maintaining organized records of sponsorship correspondence while managing deadlines for deliverables

Manage sponsorship administration including preparing and processing invoices, maintaining agreements and documentation, tracking fulfillment status in internal systems (Stova, Salesforce, Monday), and compiling reports for planning and post-event analysis

Coordinate logistics for promotional items and swag including ordering, inventory management, packing/shipping to/from event sites, and onsite delivery to sponsors

Perform on-site, event-specific administrative duties such as set up and tear down of registration equipment, room monitoring/help desk coverage, sponsor logistics assistance, and general administrative support during events

Pack, ship, and maintain inventory of supplies

Maintain internal and external events calendars

Process event attendee registrations and participate in on-site registration team as necessary

Provide customer support at meetings by courteous and attentive interaction with attendees

Receive, distribute, submit, and reconcile event invoices for payment

Assist in post-meeting tasks including compiling various event reports and collections for outstanding invoices as directed

Active participation in interdepartmental planning teams, or other t

Internet2

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