Job Description:

Drive Casa is seeking an enthusiastic and motivated individual to join our dynamic sales team. As part of our team, you will play a crucial role in driving the success of our sales operations and ensuring a top-notch customer experience. This position involves engaging with customers, understanding their unique needs, and offering tailored solutions that align with the values and mission of Drive Casa.

Key Responsibilities:

Customer Engagement: Build and maintain strong relationships with customers by understanding their needs and providing exceptional service. Act as a trusted advisor to help them make informed purchasing decisions.

Product Knowledge: Develop and maintain a comprehensive understanding of our products and services. Stay updated on the latest industry trends and developments to effectively communicate benefits to customers.

Sales Process Management: Guide customers through the entire sales process from initial contact to post-sale follow-up. Ensure a seamless and positive experience at every touchpoint.

Solution Selling: Identify opportunities to offer value-added services and products that meet customer needs. Tailor solutions to individual customer profiles and demonstrate the benefits of these solutions.

Sales Targets: Meet and exceed individual and team sales targets. Collaborate with team members to strategize and implement effective sales techniques and campaigns.

Market Analysis: Conduct regular market research to identify potential leads and new business opportunities. Analyze customer feedback and trends to inform sales strategies.

Reporting and Documentation: Maintain accurate records of customer interactions, sales activities, and inventory. Prepare regular reports for management review.

Team Collaboration: Work closely with other departments, including marketing and service, to ensure aligned goals and a unified approach to customer satisfaction.

Problem Solving: Address customer inquiries and concerns promptly. Resolve issues efficiently, ensuring customer satisfaction and loyalty.

Qualifications:

Experience: Previous experience in sales or a related field is preferred. Experience in the automotive industry is a strong advantage.

Communication Skills: Excellent verbal and written communication skills. Ability to effectively present information and respond to questions from customers and team members.

Interpersonal Skills: Strong interpersonal skills with the ability to build rapport quickly. Demonstrated ability to work effectively in a team environment.

Customer Focus: A passion for delivering exceptional customer service. Ability to empathize with and understand customer needs and perspectives.

Sales Acumen: Strong negotiation and closing skills. Motivated by achieving and surpassing sales goals.

Adaptability: Ability to thrive in a fast-paced and dynamic environment. Open to learning and implementing new sales techniques and technologies.

Technical Skills: Proficiency in using sales software and CRM systems. Comfortable with Microsoft Office Suite and other relevant applications.

Education: High school diploma or equivalent. A bachelor's degree in business, marketing, or a related field is a plus.

Benefits:

Competitive salary with performance-based incentives.

Comprehensive training and ongoing professional development opportunities.

Health, dental, and vision insurance options.

Retirement savings plan with company matching.

Employee discounts on products and services.

Supportive and inclusive company culture focused on growth and collaboration.

This is an exciting opportunity to be a part of a forward-thinking company where your contributions will make a real impact. If you are a self-starter with a passion for sales and customer service, we encourage you to apply and join ourteam at Drive Casa.

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