Customer Service Associate

Walgreens • Bartlett, IL • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Customer Service Manager

TEKsystems • Rosemont, IL • 2h ago

Management & Administrative

Customer Service Manager Employment Type: Full Time Work Arrangement: Fully Onsite About the Opportunity TEKsystems is looking to help a client hire an experienced Customer Service Manager to lead a customer focused oper...

2h ago

Go to Apply

Customer Service Associate

Walgreens • River Grove, IL • 2h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

2h ago

Go to Apply

Customer Service Associate

Walgreens • North Aurora, IL • 3h ago

Management & Administrative

3h ago

Go to Apply

Customer Service Associate

Walgreens • Berwyn, IL • 3h ago

Management & Administrative

3h ago

Go to Apply

Customer Service Associate

Walgreens • Addison, IL • 3h ago

Management & Administrative

3h ago

Go to Apply

Design Sales Consultant

Behind the Design • Downers Grove, IL • 8h ago

Management & Administrative

Design Sales Consultant Are you a natural closer who loves walking into a client's home and turning their vision into reality? Do you enjoy design, thrive on building real relationships, and want an income that grows wit...

8h ago

Go to Apply

Administrative Assistant

Choice One Staffing Group • Woodridge, IL • 11h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13862545 A large food distribution company is looking for an Administrative Assist...

11h ago

Go to Apply

Customer Service Representative

U-Haul • West Dundee, IL • 1d ago

Management & Administrative

West Dundee, Illinois Moonlighter R259509 United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Compensation Range:...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Elgin, IL • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate

Walgreens • Elgin, IL • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)