Entry-Level Computer Operator / IT Operations Associate
Location: On-Site
Schedule: Rotating 12-Hour Shifts
Week 1: Monday, Tuesday, Friday, Saturday
Week 2: Sunday, Wednesday, Thursday
Shift rotates every 3 months between days and nights
6:45 AM - 6:45 PM or 6:45 PM - 6:45 AM
About the Opportunity
Are you looking to launch your career in IT?
We are seeking an Entry-Level Computer Operator / IT Operations Associate to join a team responsible for monitoring and supporting critical business systems in a 24/7 enterprise environment. This role is ideal for recent graduates, technical school graduates, or candidates with customer service, help desk, desktop support, or technology experience looking to gain hands-on exposure to enterprise IT operations.
You'll receive training while working alongside experienced IT professionals and will have the opportunity to grow into areas such as Systems Administration, Networking, Cybersecurity, and Infrastructure Support.
Responsibilities
Monitor systems, applications, and technology platforms for issues and alerts
Perform basic troubleshooting and support for desktops, applications, and operational systems
Escalate technical issues to appropriate support teams
Complete scheduled operational tasks and system checks
Monitor automated jobs and file transfers
Document incidents, troubleshooting steps, and resolutions
Support service requests and user issues
Follow established procedures, checklists, and IT best practices
Assist with maintaining operational documentation
Help ensure technology services remain available and functioning properly
Qualifications
High school diploma required
Associate degree in Information Technology, Computer Science, Cybersecurity, or related field preferred
0-2 years of IT experience
Recent graduates encouraged to apply
Strong interest in technology and IT operations
Customer service or technical support experience is a plus
Ability to work a rotating 12-hour schedule
Strong communication and problem-solving skills
Preferred Technical Exposure
Windows 10/11
Microsoft Office
Desktop Support
Help Desk Support
Active Directory
Basic computer troubleshooting
FTP/SFTP file transfers
Nice to Have
Exposure to Linux or Unix environments
Networking fundamentals
Technical school coursework or IT certifications
Experience working with ticketing systems
Why Join?
Excellent entry point into enterprise IT
Hands-on training provided
Opportunity to learn systems, networking, servers, and infrastructure
Career growth opportunities within a large organization
Strong team-oriented culture
Paid time off and benefits available upon permanent hire
Ideal Backgrounds
Recent IT graduates
Technical school graduates
Help Desk Technicians
Desktop Support Technicians
Customer Service Representatives with technical aptitude
Computer Science students or graduates
Candidates looking to start a career in Information Technology
This is an outstanding opportunity for someone looking for their first professional IT role and a clear path for long-term career growth within technology operations.
Job Type & Location
This is a Contract to Hire position based out of Albany, NY.
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Albany, NY.
Application Deadline
This position is anticipated to close on Nov 27, 2026.
Workplace Type
This is a fully onsite position in Albany,NY.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
