What you will do in this role
In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.
Serve as the primary point of contact and trusted advisor for assigned OEM field staff and dealership partners.
Define, communicate, and manage client requirements, program updates, operational changes, and strategic initiatives.
Leverage data, analytics, and business insights to identify opportunities, solve complex challenges, and deliver recommendations that drive enrollment, dealer performance, client success, and revenue growth.
Achieve and exceed assigned revenue, retention, enrollment, and quota-based performance objectives through consultative selling and strategic account management.
Identify, develop, and close incremental revenue opportunities through account expansion, cross-sell initiatives, and new program adoption.
Build and maintain strong relationships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.
Act as a Dealer Services Group subject matter expert, providing guidance, education, and strategic consultation to dealers and OEM stakeholders.
Develop and execute territory business plans designed to increase dealer engagement, program enrollment, retention, and overall business performance.
Use a consultative sales approach to uncover dealer needs, identify business challenges, and recommend solutions that create measurable value.
Proactively monitor dealer performance, enrollment trends, and market conditions to identify risks, opportunities, and growth strategies.
Lead the rollout of new products, service offerings, and program enhancements to dealers and OEM field teams.
Conduct dealer meetings, performance reviews, business consultations, and training sessions in both individual and group settings.
Support regional, field, and national OEM meetings as the Dealer Services Group representative.
Partner closely with internal sales, operations, program management, and leadership teams to coordinate enrollment, retention, and revenue growth initiatives.
Research industry trends, market developments, and competitive activity to provide actionable insights and recommendations to clients and leadership.
Manage dealer retention efforts, conflict resolution, and escalation management while maintaining strong client and dealer relationships.
Maintain accurate records of dealer activities, opportunities, pipeline development, and business outcomes.
Travel 65% to 75% of the time to support dealer engagement, field activities, client meetings, and business development initiatives.
Perform other duties as assigned.
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Have a bachelor's degree, BA or BS, from an accredited four-year college or university.
Bring a minimum of 2 years of prior sales experience.
Have required automotive industry experience, including strong knowledge of automotive retail operations, dealership environments, and OEM programs.
Live within the North East Region of US.
Have significant experience in the marketing services industry.
Can demonstrate a proven sales process, including the ability to overcome objections and move opportunities forward.
Have a proven track record of consistently exceeding sales goals.
Have proven success achieving revenue and quota-bearing goals through client retention, account expansion, consultative selling, and strategic business development.
Can analyze complex data, identify trends and business opportunities, and make data-driven recommendations.
Bring strong presentation, facilitation, negotiation, and relationship management skills.
Can make effective, engaging, and persuasive speeches or presentations on complex topics.
Are confident influencing decision-makers and driving action across multiple stakeholder groups.
Have excellent organizational, time management, and territory planning skills.
Can manage multiple priorities in a fast-paced, client-facing environment.
Are comfortable traveling frequently throughout the Northeast Region of the United States.
It will be a plus if you:
Have experience developing strategic business partnerships with dealer principals, general managers, fixed operations leaders, and OEM field personnel.
Have experience supporting regional, field, or national OEM meetings.
Have experience leading new product, service, or program rollouts in dealership or OEM environments.
Have experience using dealer performance data, enrollment trends, and market intelligence to shape territory growth strategies.
What's in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
In this role, we offer benefits that help support your unique lifestyle:
The base salary range for this position is $60,000 - $75,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is: Nov. 30, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
Power the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
LI-Remote
Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity:
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
· English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf)
· Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRightsSp6.12.pdf)
Accommodation:
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence:
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/)
