Customer Service Specialist

Sherwin-Williams Company • Willow Grove, PA • 44min ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #5667 located at: 15 Moreland Rd Willow Grove, PA 19090

Ensure high levels of customer satisfaction through excellent sales service

Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Build productive trust relationships with wholesale and retail customers

Process sales transactions accurately and consistently with policies and procedures

Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Maintain precise work order files and formulas

Pull appropriate products from the sales floor or warehouse

Tint and mix products, as needed, to customer specifications

Stock shelves and set up displays

Clean store equipment

Load/unload delivery trucks

Assist in making deliveries, as needed

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Comply with inventory control procedures

Suggest ways to improve sales

Minimum Requirements:

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future

Must have a valid, unrestricted Driver's License

Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED

Have at least one (1) year of experience working in a delivery, retail, or customer service position

Have previous work experience selling paint and paint-related products

Have previous work experience operating tinting and mixing equipment

Ability to read, write, comprehend, and communicate in more than one language

Ability to read, write, comprehend, and communicate in Spanish

SHWSales

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.

Similar Jobs

Customer Service Specialist

Sherwin-Williams • Burlington, NJ • 41min ago

Management & Administrative

41min ago

Go to Apply

Customer Service Representative

U-Haul • Crum Lynne, PA • 43min ago

Management & Administrative

Crum Lynne, Pennsylvania Moonlighter R259496 United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 612 Ch...

43min ago

Go to Apply

Manager, Airport Customer Operations Philadelphia PHL

American Airlines • Philadelphia, PA • 46min ago

Management & Administrative

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As y...

46min ago

Go to Apply

Customer Service Specialist

Sherwin-Williams Company • Limerick, PA • 53min ago

Management & Administrative

53min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Royersford, PA • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Royersford, PA • 2h ago

Management & Administrative

2h ago

Go to Apply

Manager Knowledge Based Engineering - Supply Chain

Deloitte • Philadelphia, PA • 4h ago

Management & Administrative

We are a team of strategic advisors, architects, and implementers who drive business transformations. Our diverse talent energizes clients' business functions and technology to maximize value in Supply Chain enhancing th...

4h ago

Go to Apply

Supply Chain Execution Consultant, Experienced Associate

PwC • Philadelphia, PA • 4h ago

Management & Administrative

The Opportunity As a Supply Chain Execution Consultant, Experienced Associate you will support client engagements focused on improving supply chain execution, process flow, and end-to-end visibility within our Operations...

4h ago

Go to Apply

Ruconest Account Manager - Northern California

Pharming Healthcare • Trenton, NJ • 4h ago

Management & Administrative

Ruconest Account Manager - Northern California Overview Reporting to Regional Business Director, the Ruconest Account Manager (RAM) - Northern California will be responsible for all sales and marketing activities for Ruc...

4h ago

Go to Apply

Ruconest Account Manager - Upper Midwest

Pharming Healthcare • Trenton, NJ • 4h ago

Management & Administrative

Ruconest Account Manager - Upper Midwest Overview Reporting to Regional Business Director, the Ruconest Account Manager (RAM) - Upper Midwest will be responsible for all sales and marketing activities for Ruconest (for H...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)