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College Assistant (Hourly), Office of Careers and Industry Partnerships (2 Vacancies)

CUNY • New York, NY • 1h ago

CONTRACT TITLE

College Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

The City University of New York (CUNY) is the nation's largest urban public university, serving 235,000 degree-seeking students and 150,000 non-degree students across 26 campuses. Through its CUNY Lifting New York strategic plan, the University is expanding access to career-connected learning that helps students apply their academic knowledge, develop professional skills, and prepare for employment.

The Office of Careers and Industry Partnerships (OCIP) advances student career success by connecting academic learning with work-based experiences, employer partnerships, and pathways to employment. Within OCIP, the Talent, Innovation, and Industry Partnerships (TIIP) division develops and coordinates strategic partnerships that connect businesses and organizations with CUNY's students, alumni, faculty expertise, and institutional resources. Through its Industry Support Hub, TIIP helps employers navigate the University and collaborate with campuses and programs on recruitment, internships, workforce development, research, and other industry engagement opportunities. To learn more about OCIP, please click here .

Reporting to the University Senior Director of TIIP, the College Assistant will provide data support for the division's transition to a new customer relationship management (CRM) system. The position will help ensure that historical account and contact records are accurate, complete, and consistent with new system requirements, supporting reliable reporting, partner engagement, and daily operations. This role offers hands-on experience with data quality and CRM operations in a University office focused on employer and industry partnerships.

In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following:

Enter historical account and contact information that cannot be transferred through automated processes, checking entries against available source records for accuracy and completeness.

Review manually entered and bulk-uploaded records to identify missing information, duplicate entries, inconsistencies, and formatting errors.

Correct and standardize records in accordance with established field definitions, required fields, naming conventions, and documented data entry procedures.

Consult with team members and key stakeholders to clarify source information and resolve data discrepancies; refer incomplete or uncertain records to supervisor for guidance.

Track records reviewed, corrections made, and outstanding questions to support progress monitoring and follow-up.

Perform follow-up quality checks to confirm that corrections are complete and records meet established data standards.

Uphold and maintain confidentiality and always ensure data integrity when handling account, contact, and other sensitive data.

Perform other related duties as assigned.

NOTES:

Until further notice, this role requires on-site presence.

This is a part-time position. College Assistants may work up to a maximum of 20 hours per week.

MINIMUM QUALIFICATIONS

Must demonstrate sufficient skills to perform the duties of the assigned tasks.

OTHER QUALIFICATIONS

PREFERRED

Currently enrolled CUNY student. CUNY students from all academic majors with an interest in data, operations, or information systems are encouraged to apply.

Demonstrated strong attention to detail, including the ability to compare records, identify discrepancies, and enter information with a high degree of accuracy.

Ability to follow instructions, processes, and documentation consistently.

Comfortable working independently on repetitive, precision-based tasks.

Proficient with Excel, ability to learn new systems and processes quickly.

Strong organizational and time-management skills.

Clear written and verbal communication skills, including the ability to ask questions, explain discrepancies, and follow-up to resolve data issues.

Prior experience with data entry, database cleanup, or CRM systems (e.g., Dynamics, Salesforce, HubSpot).

Familiarity with basic data quality concepts, such as identifying duplicate records, checking required fields, and standardizing formats.

COMPENSATION

Hourly rate is $29/hr.

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\HRAM\FL.HRS\CG\SEARCH\FL.GBL?Page=HRS\APP\JBPST\FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=32837&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings.

CLOSING DATE

Open until filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Support Staff

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32837

Location: Central Office

Job Type: Part-Time

CUNY

Go to Apply

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