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Cloud Outreach Lead

General Dynamics Information Technology • Falls Church, VA • 21min ago

Req ID: RQ232027

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: Program Delivery and Execution

Skills:

Collaboration,Customer Engagement,Service Level Agreement (SLA)

Experience:

15 + years of related experience

US Citizenship Required:

Yes

Job Description:

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as Outreach Lead for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT:

As Outreach Lead, the work you'll do at GDIT will be impactful to the mission of Department of War (DoW), Chief Information Officer (CIO) for Special Access Program(s) (SAPs) (DoW SAP CIO). The Outreach Lead is responsible for building and maintaining relationships with customers, stakeholders, partners, and mission owners to promote program awareness, facilitate engagement, and support successful onboarding and adoption of services. This role develops outreach strategies, coordinates communications, gathers customer feedback, and serves as a liaison between stakeholders and program teams to ensure customer needs are understood and addressed.

You will play a crucial role in leading a team to support in the following areas:

Develop and execute stakeholder engagement and outreach strategies.

Build and maintain relationships with customers, partners, and government stakeholders.

Coordinate customer onboarding, communications, and adoption activities.

Plan and support meetings, workshops, briefings, and outreach events.

Gather customer feedback and communicate requirements to program teams.

Track outreach activities, customer engagement, and program metrics.

Develop outreach materials, presentations, success stories, and communications products.

Identify opportunities to expand awareness and utilization of program services.

Collaborate with technical and operational teams to support customer needs and issue resolution.

WHAT YOU'LL NEED TO SUCCEED:

BS degree; may be substituted for additional years of experience

15+ years relevant experience

Security Clearance Level: Top Secret with SCI eligibility

Required Certifications: PMP

Stakeholder engagement and relationship management.

Strong verbal, written, and presentation communication skills.

Experience briefing senior leaders and government stakeholders

Customer service and customer success experience.

Strategic planning and outreach campaign development.

Meeting facilitation and event coordination.

Requirements gathering and customer advocacy.

Cross-functional collaboration and team coordination.

Project tracking, reporting, and performance metrics.

Problem-solving and conflict resolution.

Proficiency with Microsoft Office Suite and collaboration tools

GDIT IS YOUR PLACE:

Excellent customizable health benefits (Medical, Dental and Vision)

401K with company match

Educational Assistance and eLearning

Internal mobility team dedicated to employee advancement

Rewards and Recognition programs

Innovative and collaborative environment encouraging highly motivated critical thinking

The likely salary range for this position is $164,382 - $212,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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