Senior CDD/EDD Specialist - REQ-2026-1009

Customers Bank • Malvern, PA • 2h ago

Malvern, PA Full time REQ-2026-1009 At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust. What You'll Do: We are seeking an experienced Senior CDD & EDD Specialist to serve as a subject matter expert and lead supporting the Bank's ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) efforts. The role will focus on guiding and developing junior specialists, assisting and conducting customer reviews and partnering leadership to ensure that compliance with regulatory obligations are met. Serve as a subject-matter expert and escalation point for the EDD Team on complex and high-risk, customer relationships, providing guidance on review approach, risk assessment, and recommended outcomes. Ensure compliance with Bank Secrecy Act Regulation's, Anti-Money Laundering related regulations, Office of Foreign Assets Control Regulations and USA PATRIOT Act Regulations and stay current on regulatory developments that affect CDD/EDD processes. Own and perform complex CDD and EDD reviews on new and existing customers in accordance with departmental processes and procedures and exercising independent View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities.
PI287818186 / 43-4051.00 Customer Service Representatives

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