Assistant Banking Center Manager - Utica Office

PARK NATIONAL BANK • Utica, OH • 2h ago

Description

Role not eligible for sponsorship

RESPONSIBILITIES

Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.

Ensure established branch policies and procedures are followed in accordance with Bank guidelines.

Execute retail banking initiatives and strategies through consultative relationship management

Act as advocate of digital product adoption for customers and internal support for branch associates.

Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.

Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.

Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.

Actively work with branch manager and leadership to promote the bank within the market area.

Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.

Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks

Deliver a consistent, high level of service within our Serving More standards

Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff

Must be available for periodic community-based or networking events on evenings or weekends as needed

Other duties as assigned

COMPETENCIES

Interpersonal/Customer Service Skills

Written and Verbal Communication

Ability to understand and follow directions

Adaptable to change

Basic Computer Skills

Ability to influence others

Organizational Skills/Detail Oriented

Able to Multi-Task or Juggle Priorities

Leadership/Management Skills

Ability to build collaborative relationships

Ability to develop or mentor others

Ability to work as part of a team

Analytical Thinking

Problem/Situation Analysis

Ability to work Independently

PHYSICAL REQUIREMENTSThis position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE

High School Diploma or Equivalent required

2 - 4 years of experience in banking field required

Associates or Bachelor's Degree in Business, or other business-related field of study

Minimum 1 year of supervisory experience preferred.

SCHEDULE Operating hours

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