Location 3009 Atwood Dr, Minnetonka, MN, 55305, USA
Base Pay $16.00 - $16.00 / HOUR
Other Compensation +$1.00/hour for awake overnight shifts or +$3.00/hour for weekend shifts with an Every Weekend schedule
Job Category Direct Care, Entry-Level
Employee Type Non-Exempt
Manage Others No
Required Degree HIGH_SCHOOL
Contact Information
Name Zainab Mohamed
Email hrhelp@hbimn.org
Job Description
The Direct Service Staff is responsible for supporting individuals with disabilities in leading more fulfilling lives.
Program and Health Care Duties: Provide individualized support that promotes daily living skills, health, safety, personal choice, and community participation.
Individualized Support: Implement individual program, risk management, healthcare, and other care plans as written.
Daily Living and Active Treatment: Assist with hygiene, grooming, dressing, eating, communication, and medication administration while helping individuals develop and maintain skills.
Rights and Choices: Protect individuals' civil, human, and legal rights, promote safety, and respect their preferences and choices in daily care.
Community Engagement: Create opportunities for recreation, leisure, and meaningful participation at home and in the community.
Documentation: Accurately record services, medications, progress toward goals, activities, incidents, and other required information.
Service Site Duties: Maintain a safe, clean, organized home while supporting meals, transportation, and responsible handling of funds.
Household Responsibilities: Complete and document cleaning, laundry, light maintenance, snow and ice removal, and care of clothing and personal belongings.
Meals and Nutrition: Shop for groceries and prepare and serve meals according to individual diets, menus, and directions.
Transportation: Drive safely and perform light vehicle maintenance.
Funds and Safety: Safeguard individual and organizational funds, follow safety procedures, and maintain a sanitary environment.
Consumer Satisfaction and Communication Duties: Build professional relationships and communicate effectively to support consistent, high-quality services.
Teamwork and Relationships: Work cooperatively with coworkers, families, and outside agency personnel.
Communication: Share information clearly and professionally, both verbally and in writing.
Written Directions: Read, understand, and follow organizational policies, procedures, directives, and applicable requirements.
Continued Development Duties: Maintain job knowledge, respond to coaching, report concerns, and take initiative to improve services.
Training and Development: Attend required meetings and training, demonstrate learning, and respond appropriately to feedback and direction.
Reporting: Report required information, events, incidents, accidents, and potential maltreatment according to policy and applicable requirements.
Problem-Solving and Accountability: Identify and resolve problems, complete assigned responsibilities, and perform additional duties as directed by management.
Requirements
Basic Requirements
Experience supporting vulnerable populations in a residential setting is preferred, but not required.
High school diploma or equivalent preferred.
Must be at least 18 years old.
Maintain current CPR and First Aid certifications; successfully complete the Medication Administration class and meet ongoing medication administration standards.
Hold a valid Minnesota driver's license with an acceptable driving record and safely drive HBI vehicles throughout the Twin Cities metro area.
Successfully pass a Minnesota Department of Human Services background study and meet applicable state, county, licensing, and contractual requirements.
Meet the physical demands of the position, including occasionally lifting and transferring at least 60 pounds, with or without reasonable accommodation.
Knowledge, Skills, and Abilities Required
Demonstrate the communication, judgment, organization, teamwork, and leadership skills needed to provide safe, person-centered services.
Knowledge of developmental and physical disabilities is preferred; learn and demonstrate assigned duties following orientation.
Comprehend and communicate effectively in English, verbally and in writing; accurately read, record, and share service information.
Type timely, accurate documentation into electronic systems.
Recognize and resolve problems, organize work to meet deadlines, and navigate the community surrounding the service site.
Work independently and cooperatively; supervise, train, coach, motivate, and lead assigned staff.
Protect information about individuals served and their families according to organizational policies and applicable requirements.
Work Conditions: Work in residential and office environments with frequent interruptions, variable hours, physical activity, and potential exposure to care-related hazards.
Scheduling: Work flexible hours, including mornings, weekends, and overnights as needed; may be mandated to remain beyond the scheduled shift to ensure adequate resident supervision.
Movement and Hand Use: Frequently sit, walk, stand, bend, stoop, push, pull, grasp, manipulate objects, and keyboard; occasionally reach, crawl, kneel, squat, twist, turn, and perform repetitive hand and wrist movements.
Sensory Functions: Use vision, color vision, hearing, speech, smell, and touch to perform assigned duties, with or without reasonable accommodation.
Lifting and Carrying: Occasionally lift and carry up to 60 pounds from floor to knee, knee to waist, and waist to shoulder; rarely lift up to 60 pounds above shoulder level.
Potential Exposures: May encounter physical aggression, mechanical hazards, bodily fluids, bloodborne pathogens, infectious diseases, gases, household chemicals, cleaning fumes, odors, and dust.
Summary
Benefits Summary
HBI offers a supportive work environment and a competitive benefits package designed to help employees thrive both personally and professionally.
Benefits available to all employees regardless of scheduled hours:
Competitive pay based on experience and job @type.
Paid Time Off and Earned Sick and Safe Time Accruals
Retirement Plan with Progressive Employer Match Schedule up to 4%.
Homeward Bound is a Public Service Loan Forgiveness (PSLF) Eligible Employer.
Opportunities for training, professional development, and career advancement.
Supportive Culture: A team environment focused on person-centered care.
Meaningful Work: Make a direct impact in the lives of others.
Benefits for employees regularly scheduled for 30+ hours/week also include:
Affordable medical, dental, and vision insurance options
Voluntary Hospital Indemnity and Accident Insurance
Basic Life Insurance (company paid)
Voluntary Life Insurance
Employee Assistance Program
SmartDollar: A financial wellness program from Ramsey Solutions for supporting budgeting, savings, and financial goals
The Service Coordinator position is required to become a member of the Union.
Homeward Bound is an Affirmative Action/Equal Opportunity Employer.
Additional Information
Hours per pay period 67
Week 1 Mo/Tu/We 2p-9p; Sat/Sun 3p-9p
Week 2 Mo/Tu/We 2p-9p; Sat/Sun 3p-9p
