Discover a more connected career
The Operations Manager, serving as a liaison between projects assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. Monitors and ensures customer satisfaction and cultivates new business opportunities.
Connecting you to great benefits
Weekly Paychecks
Paid Time Off, Parental Leave, and Holidays
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
401(k) w/ Company Match
Stock Purchase Plan
Education Reimbursement
Legal Insurance
Discounts on gym memberships, pet insurance, and much more!
What you'll do
Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities
Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker's compensation loss management and DOT compliance in coordination and cooperation with the EHS department
Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence
Identifies and implements continuous process improvement initiatives to allow efficient service delivery
Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability
Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company's promises of quality and timeliness are met
May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner
When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow
Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs
Seeks new business opportunities
Actively involved in the bid compilation and contract negotiations
Negotiates unit additions with the customer as they arise
Actively seeks knowledge of business finances on a weekly basis
Adjusts work activities to make financial success a priority
Monitors work being performed to ensure compliance with safety requirements and contract terms
Ensures equipment is maintained per established Manufacturer and Company standards
Manages equipment procurement needs using cost vs benefit analysis
Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies
Actively seeks and actively participates in the on-boarding process of new Subcontractors
Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources
Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews
Creates and maintains individual employee development plans
Seeks and implements opportunities for employee development
May perform the duties of field personnel as needed
Other duties as assigned
What you'll need
Bachelor's Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on
Telecommunications industry-specific experience, or combination of education and experience is required
Proven leadership in a cross functional team environment
Strong negotiator and consensus builder
Commitment to technology-driven process improvement
Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred
Travel is required
Core Competencies
Teamwork and Servant leadership
Complex problem solving and critical thinking
Exemplary communication skills, both written and verbalOpenness to change
Ability to develop and maintain relationships
Meticulously Organized
Self-motivated and driven
Organizational commitment and congruence
Work Environment/Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sit, stand and/or walk
Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces
Frequent use of sight (specifically, close to perform computer work), hearing and voice
Use of hands, arms, and fingers to perform routine and repetitive tasks
Occasional light to moderate lifting (up to 30 lbs)
Occasionally work in adverse weather conditions and uneven surfaces
Wear required personal protective equipment if required
The wage range for Operations Manager TelCom Construction Duluth is $95,000.00 - $130,000.00 **.
Why work with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
