Customer Service Associate

Walgreens • Gambrills, MD • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Customer Service Representative

Highmark Health • Washington, DC • 3h ago

Management & Administrative

Company : Highmark Inc. Job Description : JOB SUMMARY This Customer Service Representative job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive...

3h ago

Go to Apply

Senior Secure Facility Operations Manager (SFOM), Cornerstone - Design, Build, & Operations (DBO) Team

Amazon • Jessup, MD • 3h ago

Management & Administrative

Description Does working hard, making history and having fun resonate with your professional lifestyle? Do you like to be creative, solving challenges with innovative ideas? This is an opportunity to work with many teams...

3h ago

Go to Apply

Customer Service Representative

Highmark Health • Annapolis, MD • 3h ago

Management & Administrative

3h ago

Go to Apply

Enterprise Operations Manager

SAIC • Washington, DC • 3h ago

Management & Administrative

Description SAIC is actively looking for an Enterprise Operations Manager to join our team supporting DOT. The End User Operations Manager is responsible for leading and optimizing the end user support ecosystem across t...

3h ago

Go to Apply

Operations Manager

Office of Administration • Washington, DC • 3h ago

Management & Administrative

Summary This position is located in the Executive Office of the President (EOP), Office of Administration (OA). Serves as Manager, Operations serving in a confidential advisory role on all Office of Administration Inform...

3h ago

Go to Apply

Territory Sales Manager, Beef Monitoring (Northeast)

Merck • Washington, DC • 5h ago

Management & Administrative

Job Description For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the f...

5h ago

Go to Apply

Territory Sales Manager, Beef Monitoring (Northeast)

Merck • Annapolis, MD • 5h ago

Management & Administrative

5h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Columbia, MD • 5h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5h ago

Go to Apply

Project Sales Manager, Lighting

United Electric Supply Co., Inc. • Jessup, MD • 5h ago

Management & Administrative

Regular Full Time Jessup, MD, US Requisition ID: 2052 Salary Range: $80,000.00 To $100,000.00 Annually Manager, Lighting Project Sales Who we are: United Electric Supply Co. Inc. is a nationally recognized, 100% employee...

5h ago

Go to Apply

Domestic Transportation Customer Service

Expeditors • Elkridge, MD • 7h ago

Management & Administrative

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round....

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)