Microsoft Dynamics Manager, Functional Transformation

Deloitte • Cincinnati, OH • 9h ago

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on January 31, 2027.

Work you'll do

As a Functional Manager specializing in Microsoft Dynamics 365 and Power Platform, you will:

Lead end-to-end project delivery, managing scope, schedule, budget, risks, and quality.

Guide clients through discovery, process design, and solution decisions aligned to business objectives.

Direct multidisciplinary onshore and offshore teams, coaching team members and ensuring delivery accountability.

Manage client relationships, expectations, and executive communications.

Oversee solution implementation and coordinate dependencies across teams and project stakeholders.

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team

Effective written and verbal communication skills

Meticulous attention to detail and quality of work product

Ability to build and sustain professional relationship

Ability to lead projects or workstreams

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

Strong interpersonal skills and professional demeanor

Ability to meet deadlines

Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

8+ years of professional experience in consulting or industry roles, with at least 4 years focused on Microsoft Dynamics 365 and Power Platform solutions

Demonstrated 4+ years designing conceptual architectures for enterprise solutions, including Dataverse security model implementation

Completed multiple data migrations and integrations using tools such as Power Automate, Dataflows, Data Gateways, Custom Connectors, and Azure integration services across at least 3 projects

Practical 3+ years of experience with modern DevOps practices, including management of content repositories, version control (such as Git), and implementation of CI/CD (Continuous Integration/Continuous Deployment) pipelines

Demonstrated administration of Dynamics CRM and Power Platform, including successful deployment and maintenance of Center of Excellence (CoE) toolkit in production environments

Advanced technical proficiency with C#, Dataverse Web API, Plugin development, JavaScript, Power FX, and PowerShell across client-facing projects

Bachelor's degree or equivalent number of years of experience

Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve

Limited immigration sponsorship may be available

Preferred

Familiarity with other cloud platforms (AWS, Google) and CRM applications (Salesforce, Oracle, SAP, ServiceNow)

Hands-on 4+ years of experience utilizing Power Platform and broader Microsoft cloud technologies (such as Azure, Dynamics 365, and Office 365) to address business requirements

Proven track record of developing and extending Dataverse solutions through custom Plugin development, JavaScript, Azure Functions, and PowerApps Component Framework (PCF) for at least 3 engagements

Strong understanding of multiple SDLC methodologies (Agile, SCRUM, RUP, etc.)Excellent oral and written communication, including presentation skills (MS Visio, MS PowerPoint)

Strong problem-solving and troubleshooting abilities, exercising mature judgment

Commitment to professional client service excellence

Skilled at developing an understanding of customers' business and project scope

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $150,000 to $230,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Customer_US

SS_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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