Branch Review Analyst - Consumer & Community Banking - Associate
New Rochelle, NY, United States
and 2more
Job Information
Job Identification 210802081
Job Category Banking
Business Unit Consumer & Community Banking
Posting Date 11/10/2026, 06:37 PM
Locations 270 North Ave, New Rochelle, NY, 10801, US128 E Fordham Rd, Bronx, NY, 10468, US22 W First St, Mount Vernon, NY, 10550, US
Job Schedule Full time
Job Shift Day
Base Pay/Salary New Rochelle,NY $70,300.00-$106,000.00; Bronx,NY $70,300.00-$106,000.00; Mount Vernon,NY $70,300.00-$106,000.00
Job Description
Make a visible impact on how we protect customers and support strong branch practices. In this role, you will bring an independent, objective perspective to branch activities and help promote consistent adherence to policies and procedures. You will work closely with branch and market leaders, communicate clearly, and produce well-supported documentation that drives action. If you enjoy field work, variety, and accountability, this role offers meaningful exposure and growth.
An Analyst plays a critical role in the Quality Assurance function, conducting independent testing in branches to ensure adherence to established policies and procedures.
This position requires significant travel, which varies based on geographic location and branch assignments. Branch Review Analysts are expected to support multiple states and should anticipate out-of-town travel. On average, overnight travel for a Branch Review Analyst ranges from 40% to 50%, and may occasionally reach up to 60% depending on business needs. Additionally, extended working hours are required while conducting branch reviews in the field.
Job Responsibilities:
Complete assigned branch reviews with a high degree of quality, accuracy, and with strong attention to detail
Document work performed and conclusions reached in accordance with Branch Review and Quality Assurance standards and service levels
Independently execute branch review assignments and potentially other ad hoc project work
Communicate status updates and issues to Branch Management throughout the review
Produce written reports for Branch Management that accurately portray status of all findings
Deliver difficult messages to employees and members of management in situations where the review findings are adverse
Establish and maintain effective partner relationships with Branch and Market Management
Establish and maintain effective relationships with Branch Review Leadership Teams
Required Qualifications, Capabilities, and Skills:
Ability and willingness to travel is required
Knowledge of branch banking operations, risk and controls is required
Must be detailed-oriented with strong problem-solving, analytical, and organizational skills
Must possess solid interpersonal, communication, and collaboration skills with a demonstrated ability to interact with senior management
Ability to establish and sustain robust partnerships with Branch employees and Branch Management
Possess the ability to set priorities and work with limited direction to achieve desired goals and results
Self-motivated with the ability to prioritize and manage multiple tasks simultaneously
Must demonstrate proficiency and comfort in working as a remote employee
Demonstrate flexibility and the ability to excel in a fast-paced, agile team environment
Must have effective PC skills, experience using Outlook, MS Excel, MS PPT, MS Word and SharePoint
College degree or equivalent work experience
Preferred Qualifications, Capabilities, and Skills:
Prior experience in Audit, Risk, or a control function is advantageous
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
