Customer Service Representative

Adecco US, Inc. • Alpharetta, GA • 29min ago

NOW HIRING: Customer Service Representative

Alpharetta, GA | $19-$22/hr | Full-Time Opportunity

Are you a customer service superstar who enjoys helping others, solving problems, and keeping things organized? We have an exciting opportunity for you!

Adecco Healthcare & Life Sciences is seeking friendly, motivated, and detail-oriented Customer Service Representatives to join a dynamic team in Alpharetta, GA!

If you have excellent communication skills, enjoy working with customers, and thrive in a fast-paced environment, we'd love to connect with you!

POSITION HIGHLIGHTS

Location: Alpharetta, GA

Pay Rate: $19.00-$22.00 per hour (based on experience and skill level)

Schedule: 9:00 AM-6:00 PM EST

Hours: Full-Time | 40 Hours per Week

Work Environment: 100% Onsite

WHAT YOU'LL BE DOING

As a Customer Service Representative, you'll play an important role in delivering exceptional customer experiences while supporting daily business operations!

Handle inbound and outbound customer communications via phone, email, chat, and other channels.

Process customer orders accurately and efficiently to ensure timely fulfillment and shipment.

Answer customer questions regarding products, pricing, order status, shipping, and tracking.

Resolve customer concerns professionally while maintaining accurate records of interactions.

Assist customers with backorders, special orders, returns, and other order-related requests.

Collaborate with internal departments to resolve issues and ensure timely follow-up.

Maintain accurate customer records, spreadsheets, and order documentation.

Provide administrative and customer service support to sales representatives and internal teams.

Share information about available products, services, and cost-saving options.

Process customer payments and credit card transactions securely.

WHAT WE'RE LOOKING FOR

Required Qualifications:

High school diploma or GED.

1-2 years of customer service experience.

Strong verbal and written communication skills.

Excellent attention to detail and organizational abilities.

Ability to multitask, prioritize responsibilities, and solve problems effectively.

A positive, customer-focused attitude and willingness to work collaboratively with a team.

WHY YOU'LL LOVE THIS OPPORTUNITY

Competitive Pay: Earn $19-$22 per hour based on your experience!

Full-Time Hours: Enjoy a consistent 40-hour workweek. Put Your Skills to Work: Use your customer service and problem-solving abilities to make a meaningful impact.

Collaborative Environment: Work alongside a team focused on delivering excellent service.

Professional Development: Continue building valuable experience in customer service, order processing, and business operations.

READY TO TAKE THE NEXT STEP?

We'd love to hear from you!

If you're a dependable, enthusiastic, and customer-focused professional looking for your next opportunity in Alpharetta, GA , this could be a great fit!

Pay Details: $19.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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