(USA) Personal Shopper Lead - Sam's

Walmart • Winston-Salem, NC • 3h ago

Position Summary...

What you'll do...

Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy and participating in recruiting hiring scheduling promoting coaching and evaluating associatesMaintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagementSupports the Sams Club ecommerce plan in the club by overseeing operations of the ecommerce programs for example Club Pick Up Ship FromClub etc auditing online customer feedback working to resolve customer complaints and escalating unresolved issues to management andidentifying trends generating causes and supporting management in implementing solutionsSupervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs assigning dutiesproviding feedback communicating goals and ensuring associate coverage at the ecommerce pickup locationExecutes the Sams Club Pickup plan and processes in the club by updating Club operations with key performance indicators auditing customerorders to ensure they are fulfilled correctly ensuring equipment is available and ready for associates maintaining awareness of the Club Pickupstrategy and execution goals touring the Club to evaluate CPU performance training and providing resources to meet associate needs evaluatingperformance and processes and determining their impact on the total Club and supporting the development of new metrics through feedback andutilizing current metrics to evaluate CPU effectivenessSupports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gapsmodeling appropriate picking and loading for other associates executing process improvement projects evaluating the execution of program plansand projects and identifying any gaps implementing solutions to improve process productivity and quality and communicating with others to ensureSams Club Pickup is properly staffedProvides member service by acknowledging the member and identifying member needs providing guidance and support to members regardingself service technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promotingthe companys products and servicesEnsures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandiseOversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to companypolicy and proceduresDevelops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customersand other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying andaddressing improvement opportunitiesDemonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guidingand demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policyand assisting management with correcting ethical and compliance issues and problemsLeads and participates in teams by using and sharing resources information and tools determining customer needs and business prioritiescoordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved andmodeling and helping others with how to adapt to change or new challenges Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The hourly wage range for this position is $22.00 to $30.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a

prescribed time period if I receive the position.

Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

284 SUMMIT SQUARE BLVD, WINSTON SALEM, NC 27105-1461, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Walmart

Go to Apply

Share this job

Similar Jobs

Customer Service Representative

U-Haul • Winston-Salem, NC • 22min ago

Management & Administrative

Winston Salem, North Carolina Moonlighter R259181 United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 1...

22min ago

Go to Apply

Materials Handler

Veterans Affairs, Veterans Health Administration • Kernersville, NC • 3h ago

Manufacturing & Warehouse

Summary This position is located In the Warehouse area of the Logistics Service In a Veteran Affairs Health Care System (VA HCS) and supported catchment area. The position Is located at an assigned Veterans Administratio...

3h ago

Go to Apply

Industrial Sales Engineer - Circuit Protection & Control Solutions

Siemens • Winston-Salem, NC • 4h ago

Legal & Paralegal

Job Family: Electrical Products Req ID: 516773 Industrial Sales Engineer - Circuit Protection & Control Solutions (NC / VA) Position Overview We are seeking a dynamic and results-driven Industrial Sales Engineer to r...

4h ago

Go to Apply

Warehouse Associate

WESCO • Mocksville, NC • 5h ago

Manufacturing & Warehouse

Launch your career! We are hiring immediately for Warehouse workers! We will teach you about distribution and supply chain techniques valued by Fortune 250 companies around the globe. We are Wesco! We enable the connecte...

5h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Winston-Salem, NC • 6h ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

6h ago

Go to Apply

Advanced Practice Provider (NP/PA)

CVS Health • Summerfield, NC • 9h ago

Hospital & Medical

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

9h ago

Go to Apply

Account Executive

UnitedHealth Group • Winston-Salem, NC • 9h ago

Sales & Marketing

Requisition number: 2401546 Job category: Sales Support Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive q...

9h ago

Go to Apply

Retail Store Manager

Family Dollar • High Point, NC • 18h ago

Retail & Hospitality

We're seeking a Retail Store Manager to join our team to lead associates, assist customers, and drive store sales. Responsibilities include, but are not limited to, the following: Manage and oversee all aspects of busine...

18h ago

Go to Apply

Machine Operator - Archdale, NC

Hubbell Incorporated • High Point, NC • 1d ago

Manufacturing & Warehouse

Job Overview A Machine Operator will perform a variety of jobs working with various metal fabrication machines. A Day In The Life Obtain parts for order per BOM/Drawing. Use waterjet software to create new/modify 2D draw...

1d ago

Go to Apply

Shift Lead

Walgreens • Winston-Salem, NC • 1d ago

Retail & Hospitality

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for openi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)