Market Support Specialist

Sysco • Woodridge, IL • 51min ago

POSITION SUMMARY:

Responsible for the logistics, sales support, project coordination and all responsibilities needed to support our multi-unit customers.

RESPONSIBILITIES:

· Coordinate logistics about new customer rollouts, openings, and product rollouts with both internal and external customers.

· Attend all business review meetings with multi-unit customers (on/off premise).

· Ensure that databases are maintained, utilized and updated to provide essential data to all Don Users.

· Communicate directly with multi-unit customers to address questions, issues, quotes and contracts.

· Communicate specific multi-unit program details to internal departments as needed.

· Make occasional sales calls and research/resolves customer issues and inquiries.

· Prepare quotes, NMR's, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and other forms or reports.

· Request literature, samples, proofs of delivery from manufacturer.

· Generate quotes on stock and non-stock items.

· Assist in pre-pack check-ins, on-site at customer openings.

· Resolve credit issues with customers.

· Use sales rep inventory/price list to match Don items, acquire vendor contract pricing and set in-house contract price levels.

· Prepare Sales Presentation book including quote with pricing and photos, Ed Don info, etc. for presentation to customer.

· Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list.

· Set up new accounts and vendors as needed.

· Enter contracts, prepare NMR's and follow through with vendors to expedite new product shipment.

· Prepare Order Guides.

· Work with Customer Service to set up Don.com for all units.

· Coordinate customer logistics for opening pre-packs and deliveries.

· Review and renew monthly vendor contract and in-house contract expirations.

· Initiate negotiation process with vendors regarding price increases / issues. Notify customers of price increases.

· Research new vendor sources and set and maintain in-house contracts on 8P items.

· Create and maintain a customer Stock Level Report using all 8P items and weekly usage items.

· Review reports weekly to avoid outages.

· Work with Buyers to alert them to low stock and confirms expected arrival dates to increase stock levels where needed.

· Use data tracker to track various sales patterns.

· Serve as liaison to answer questions from Customer Service and customers.

· Resolve special issues regarding customer satisfaction (stock, pricing, transportation etc.).

· Perform other duties as assigned.

QUALIFICATIONS:

Required : Bachelor's degree in Supply Chain, Operations, and Business with at least 2 years of prior supply chain or quality control experience OR High School Diploma/equivalent with at least 5 years of prior supply chain or quality control experience.

Working knowledge of Info Builders, SAP System reports, Don Quotes, and Auto Quote.

Effective time management, prioritization, and communication skills.

Exceptional organizational and administrative skills; high attention to detail; and the ability to handle multiple tasks, prioritize and carry them out independently. Strong working knowledge of MS Office (Word and Excel).

Preferred : Bachelor's degree in Sales, Communications, Operations, Business, or related.

Experience with Microsoft Illustrator, intermediate to advanced proficiency working with SAP and experience in sales support within a distribution environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

o Must be able to sit for prolonged periods of time.

o Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.

o Must be able to look at a computer screen for prolonged periods of time and @type.

o Requires the ability to read written instructions, reports and other documentation.

o The employee must occasionally lift, carry and/or move up to 30 pounds.

o Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

o The employee frequently is required to talk or hear.

o The noise level in the work environment is usually light to moderate.

Working Conditions:

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants must be currently authorized to work in the United States.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Sysco

Go to Apply

Share this job

Similar Jobs

CMC Mechanical Analysis Lead Engineer

GE Aerospace • Chicago, IL • 30min ago

IT & Engineering

Job Description Summary This role is within the Ceramic Matrix Composite (CMC) Commercial Mechanical Analysis team, where you will be analyzing CMC components within the combustion and high-pressure-turbine (HPT) module...

30min ago

Go to Apply

CMC Mechanical Analysis Lead Engineer

GE Aerospace • Arlington Heights, IL • 30min ago

IT & Engineering

30min ago

Go to Apply

Medical Assistant Primary Care

Ascension Health • Chicago, IL • 32min ago

Hospital & Medical

Your future role at a glance Location: Chicago, IL Facility: Ascension Medical Group Department: Family Medicine Schedule: Rotating shift l Full-time How you'll make an impact in this role Clinical Procedures: Perform ro...

32min ago

Go to Apply

Mechanical Engineer

Actalent • Carol Stream, IL • 34min ago

IT & Engineering

Mechanical Engineer We are seeking a Mechanical Engineer to design and develop electromechanical products from concept through manufacturing. This role combines mechanical design, electronics integration, prototyping, te...

34min ago

Go to Apply

Registered Nurse Medical Surgical

Ascension Health • Chicago, IL • 36min ago

Hospital & Medical

Your future role at a glance Location: Chicago, IL Facility: Ascension Saint Joseph Department: Medical Surgical Schedule: Day shift | Full-time How you'll make an impact in this role Deliver comprehensive direct nursing...

36min ago

Go to Apply

Medical Assistant II

Prime Healthcare • Aurora, IL • 40min ago

Hospital & Medical

Overview Department: Primary Care Schedule: Monday-Friday Facility: Prime Healthcare- Mercy Medical Center Location: 1315 N Highland Ave, Aurora IL Bilingual preferred Responsibilities Responsible for assisting physician...

40min ago

Go to Apply

Medical Assistant II

Prime Healthcare • Aurora, IL • 42min ago

Hospital & Medical

Overview Department: Multispecialty Schedule: Monday-Friday Facility: Prime Healthcare- Mercy Medical Center Location: 1325 N Highland Ave, Aurora IL Responsibilities Responsible for assisting physicians with patient car...

42min ago

Go to Apply

Director, Marketing Agency & Budget Operations

McDonald's • Chicago, IL • 42min ago

Finance, Accounting & Banking

Job Description: Company Description: McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a...

42min ago

Go to Apply

Medical Assistant Pediatrics

Ascension Health • Hoffman Estates, IL • 43min ago

Hospital & Medical

Your future role at a glance Location: Hoffman Estates, IL Facility: Ascension Medical Group Department: Pediatrics Schedule: Rotating shift l Full-time How you'll make an impact in this role Preparing patients for exami...

43min ago

Go to Apply

Director, Competitor & Market Intelligence

Cisco • Chicago, IL • 45min ago

The application window is expected to close on: 11/12/2026 Director, Competitor & Market Intelligence Global Sales Strategy & Planning | Cisco GTM Acceleration Meet the Team The Cisco GTM Acceleration team sits w...

45min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)