Senior Program Director

Greater Wichita YMCA* • Wichita, KS • 11h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13715209

Job Category: MANAGEMENT STAFF

Industry: Operations Management, Health & Wellness, Business

Manage Others: Yes

GENERAL FUNCTION: Under the guidance of the Branch Director, this position oversees the development of the staff, and finances and daily operations for programs at the Y. The Senior Program Director acts as a liaison to the community at large advocating for YMCA programs and events as directed, and provides support to the Branch Director for all branch needs. An average of 50 hours per week is expected for this position.

JOB RESPONSIBILITIES

Staff Development:

Responsible for recruiting, hiring, training, developing, scheduling

and managing a high performing staff focused on providing exceptional service, sport expertise and work well as a team.

Developing strategies to provide support and motivation to staff for

the achievement of program goals and retention.

Reviewing and evaluating staff performance.

Maintaining staff retention through positive reinforcement and

support.

Monthly documented staff meetings/development and trainings.

Ensuring staff certification records are current and fulfill all

in-service standards.

Program Operations:

Ensuring all programs comply with YMCA standards and methods of

operation.

Develop, implement and manage high quality and safe programs with

continual participation growth.

Recruit for full participation in all programs, tournaments, camps

and clinics.

Integrate customer-service and engagement strategies into programs

and services to ensure retention and positive feedback/ratings.

Learn and use Personify and Team Sideline to full capacity for

accurate records for registration, schedules, communication, recruitment and retention.

Monitoring and evaluating delivery and effectiveness of programs and

staff for the highest possible level of quality.

Visibility in the Court Center during programming, tournaments and

rentals.

Respond to all member and community inquiries and concerns within 24

hours.

Communicating program information and performance, changes and needs

in a timely manner to Branch Director.

Child Abuse Prevention - Responsible for adhering to boundary

policies, attending required training, reporting concerns, following mandated reporting policy, fulfilling job-specific responsibilities such as maintaining and securing unused areas, and ensuring proper sign-in/out procedures.

Provide back-up support to the Branch Directors for full execution

and performance for all sports.

Fiscal Management:

Monitor and manage budget regularly to meet and exceed budget

targets. This includes increased revenue season after season and event after event.

Strong Community Campaign/Financial Development:

Provide input, engagement and leadership for the Strong Community

Campaign, special events and other fund development to ensure fundraising goals are met.

Facilities:

Maintain complete familiarity with all risk management procedures

and policies.

Maintain Farha Andover Court Center in an orderly, clean and safe

condition; reporting any irregularities to Branch Director and following all preventive maintenance schedules.

Conducting multiple daily walk-throughs.

Keeping an up to date inventory on all equipment, materials and

supplies.

Other:

Serving as a member of the branch leadership team performing

specific duties which support the overall success of the Farha Sports Complex operations.

Communicating information promptly to all Farha Andover Court Center

staff.

Attending applicable training and conferences to further

professional development.

All other duties as assigned.

EFFECT ON END RESULT: Providing leadership and guidance to ensure the achievement of goals and objectives of the Farha Andover Court Center with high levels of participation, satisfaction and retention of participants and staff.

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