Seasonal & Regular Customer Service and Sales Support - Nordstrom Rack Springbrook Prairie

Nordstrom Rack Springbrook Prairie Pavilion • Naperville, IL • 20min ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13850337

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you\'ll be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. Youll ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to maintain the cleanliness of the floor and stockrooms and help customers find great deals.

We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now to the Nordstrom Career site and discuss which role interests you most during the interview process.

A day in the life for Sales and Customer Service

Work with the team to ensure the salesfloor stays \"runway ready\",

and is sized and filled in through re-merchandising and straightening throughout the day

Assist customers when cashiering with a variety of transactions

across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience

Create a smooth fitting room experience when supporting as a fitting

room attendant by greeting and assisting customers and sorting and returning clothing to the floor

Create a clean and clutter-free customer experience by sorting and

returning clothing to the salesfloor

Keep the stockrooms organized and ensure merchandise is properly

checked in and accurately ticketed

Demonstrate expertise in all technologies used in the store

environment

Adhere to all operational, merchandise and asset protection

standards

Promote initiatives like our Nordstrom Rewards program

A day in a life for Stock Support and Fulfillment

Receive, unload freight, unpack and deliver newly arrived

merchandise to selling departments

Fulfill customer orders in a timely manner following quality

standards

Prepare and ship customers orders following quality, packing and

shipping standards

Utilize inventory management systems to scan, process and research

merchandise shipments in accordance with our inventory control processes

Assist in maintaining clean and organized selling floors and

stockrooms

Provide general support to the store, e.g. set up special events,

organize backroom, markdowns, and relocate store fixtures

You own this if you have

Clear, effective communication with strong interpersonal skills

Accountability, initiative and a high level of ownership

Organizational skills, attention to detail and ability to prioritize

multiple tasks in a fast-paced environment

The ability to work a flexible schedule based on business needs

Physical Requirements:

Continuous movement for 6-8 hours per shift, which includes

frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

Frequent use of hands for grasping, fine manipulation, pushing

and pulling

Handle bulky and sometimes awkwardly shaped items, which

includes reaching for and lifting these items above the head.

Regularly lift items weighing up to 10 pounds and occasionally

up to 25 pounds

Stock and Fulfillment Only: Frequently lift and carry up to 25

pounds and occasionally up to 50 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.\ Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

\$17.45 - \$18.15 Hourly

Weve got you covered

Our employees are our most important asset and thats reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

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