Position Overview
The Driver - Non CDL-DOT is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods. This position will be driving, delivering, and pick-up using Encore owned, leased, or rented trucks with a gross vehicle weight of less than 26,001 lbs. The Driver - Non CDL-DOT is responsible for obtaining and maintaining a medium-duty DOT certification as required by state law (Non-CDL). This position reports to the Sr. Manager, Transportation Logistics.
Key Job Responsibilities
Driving, Delivery, and Pick-up:
Drive Encore owned, leased, or rented vehicles including vans and box trucks with a gross vehicle weight of less than 26,001 lbs.
Maintain set routes and schedules as directed by their supervisor to meet customer expectations.
Loading and unloading of vehicles.
Review orders for accuracy during both delivery and pickup to ensure all items are accounted for.
Ensure contents are properly secured inside of truck to prevent breakage or damage to gear.
Obey all applicable traffic laws and drive according to the weather/road conditions.
Able to complete a manual and/or electronic logbook, based on assigned region.
Customer Service:
Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers.
Maintain a positive relationship with all clients through effective communication and interaction.
Ensures consistent communication with Dispatcher on an as needed basis.
Equipment Handling
Assist event and warehouse team with pulling, receiving, and transportation of equipment.
Participate in annual physical inventory process.
Perform quality control and equipment staging in warehouse as directed.
Ensure all equipment is picked up and/or delivered on site.
Vehicle Maintenance:
Works with the dispatcher or warehouse supervisors to ensure that vehicles are well maintained through scheduled service appointments as required.
Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before and after each trip.
Maintain and replenish all vehicle fluids as needed - (e.g., wiper fluid, motor oil, DEF, etc.)
Identify mechanical maintenance needs as they occur.
Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.
Job Requirements
High School Diploma / GED
Drive trucks with a Gross Vehicle Weight Rating (GVWR) under 26,001 lbs
Valid Driver's License minimum of 2 years driving experience
Clean driving record
Basic Computer Skills
Exceptional customer service skills
General knowledge of vehicle inspection and maintenance
General understanding of proper load securement
Proficient using GPS and other routing systems
Ability to drive or sit for long hours at a time
Good communication skills with internal and external customers
High degree of team work with customers, peers, and managers
General competencies skills in smart phone use
Serve as a brand advocate and ambassador in every interaction
Ability to maneuver vehicle in heavy city traffic conditions
Competencies
Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Instills Trust
Safety Conscious
Drive Results
Action Oriented
See The Big Picture
Tech Savvy
Value People
Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Work Environment
Event Venue
Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Hargrove based on an individual venue or a representation of venues in that city or area.
Office
Work is performed in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Hargrove based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Most work will take place in a climate-controlled environment. Surroundings at times can be chaotic, high energy, and noisy, with high traffic volumes, dusty, and exposure to weather conditions.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $18.77 - $24.40
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
