Service Leader

Chipotle Mexican Grill • Murfreesboro, TN • 7h ago

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

WHAT YOU'LL DO

In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:

Making sure great tasting, high quality food is served

Helping to resolve food quality issues

Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed

Helping to resolve customer incidents and working to ensure positive customer experiences

Helping to monitor crew breaks, shift changes, shift meetings, and line schedules

Developing and cross training all front of house Crew

Assisting with Crew performance reviews

Developing future Service Leaders

Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork

Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary

Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE

Be able to understand and articulate Chipotle's Food With Integrity philosophy

Have knowledge and experience of cash handling policies and procedures

Have knowledge of Food Safety and health department matters

Have familiarity with office paperwork

Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location

Have a high school diploma

Have restaurant experience

WHAT'S IN IT FOR YOU

Tuition assistance (100% coverage for select degrees or up to $5,250/year)

Free food (yes, really FREE)

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com .

Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Similar Jobs

Inventory Cycle Counter, Warehouse Operations

Cardinal Health • La Vergne, TN • 6h ago

Management & Administrative

In-Person TN-LaVergne-SPD/MM LV4 Full time 20190533 What Inventory Mgmt contributes to Cardinal Health Inventory Management is accountable for the design and execution of demand planning and customer forecasting systems,...

6h ago

Go to Apply

Residential Installation & Service Technician

Comcast • Antioch, TN • 1d ago

Management & Administrative

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

1d ago

Go to Apply

Customer Service Associate

Dollar Tree • Murfreesboro, TN • 1d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1d ago

Go to Apply

Senior Representative, Customer Service

Cardinal Health • La Vergne, TN • 2d ago

Management & Administrative

Hybrid TN-LaVergne-3PL LV3 Full time 20190582 What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract...

2d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Murfreesboro, TN • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Murfreesboro, TN • 2d ago

Management & Administrative

2d ago

Go to Apply

Customer Service Outbound

Kelly Services • Murfreesboro, TN • 3d ago

Management & Administrative

Consumer Affairs Call Center Agent | Support Nissan Customers with Kelly Are you passionate about helping others and delivering excellent service? Join the Kelly team to support Nissan's Consumer Affairs, assisting custo...

3d ago

Go to Apply

Customer Service Representative

Kelly Services • Murfreesboro, TN • 3d ago

Management & Administrative

Arbitration Specialist - Nissan North America (via Kelly Services) Location: Murfreesboro, TN Pay Rate: $27.80/hour Schedule: Full Time, Monday-Thursday 8am-5pm (flexible by an hour), Virtual work day on Fridays Quarterl...

3d ago

Go to Apply

Customer Service Associate

Raising Cane's • Murfreesboro, TN • 4d ago

Management & Administrative

Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Antioch, TN • 5d ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)