Biomedical Engineer (Clinical Specialist)

Brainlab Inc. • Port Jefferson, NY • 1h ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13851231

Company Description

Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.

Serving physicians, medical professionals and patients in 6,000+ hospitals in 121countries, were transforming healthcare to improve the lives of patients everywhere.

We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.

Together were dedicated to making an impact.

Sound like you?

Join and grow with us.

Job Description

Provide on-site consulting and guidance to physicians and Operating

Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Brainlab product efficiency and usage.

Manage and maintain install base, including basic 3rd Party

integrations.

Analyze and resolve product issues for Brainlab systems at assigned

Account(s) via Salesforce through detailed analysis and utilization of critical thinking via technical training and documentation.

Utilize engineering expertise to contribute to the quality

improvement process by recommending product modifications.

Provide clinical case coverage & support for Complex Cases and Go

Live launches (based on availability).

Manage the process of driving customer utilization, especially via

unique workflows and special applications.

Act as escalation point for clinical regional issues.

Direct and assist Radiology staff in performing necessary scans

prior to surgery.

Educate/train physicians and hospital personnel, including OR staff,

Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of Image Guided Surgery (IGS) products and services.

Develop and conduct training programs for hospital staff enabling

them to implement in-house training.

Act as primary customer liaison, maintaining contact with customer,

assessing satisfaction and usage levels and providing recommendations on this process.

Work with the Application Consultant to increase revenue via the

sale of spare parts, upgrades, contract renewal, etc.

Work closely with the Application Consultant, Area Account Manager,

and Marketing Manager on market transparency, upgrade initiatives, demo/evaluations, and Research & Development (R&D) projects.

Attend meetings and trade shows to demonstrate and promote IGS

products and services.

Keep abreast of developments regarding Brainlab and competitive IGS

products and services via ongoing training and individual research and analysis.

Collaborate and strategize with Regional Support Manager to provide

regular content for team calls/meetings (e.g. provide clinical knowledge transfer, share best practices, interesting cases or case set-ups, etc.).

Maintain Salesforce documentation of all working hours.

Attend IGS Continuing Education annually and maintain annual product

certification competency.

Salary range 70-85k.

Notwithstanding the foregoing, nothing in this job description alters your at-will employment status. Additional duties may be assigned in the discretion of Brainlab.

Qualifications

B.S. in Biomedical Engineering, Biomechanical Engineering,

Bioengineering, Clinical Engineering, or Nursing required.

1-3 years minimum experience in a technical support role preferably

for a healthcare company or Provider.

1-2 years minimum sales experience with healthcare company

preferred.

Knowledge of surgical procedures, anatomy and medical terminology

preferred.

Proficient in the use of PC software applications including

Microsoft Office.

Self-motivated, detail oriented and a proven history of ability to

make independent decisions.

Additional Information

In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.\ \ Visit us at:www.brainlab.com

Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.\ \ Brainlab participates in E-Verify.Click herefor more information.Click hereto also review the EEO Law Poster.

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