Universal Banker I

NICOLET NATIONAL BANK • Eau Claire, WI • 1d ago

JOB REQUIREMENTS: At Nicolet National Bank, our culture is based on the
principles of community banking, putting the needs of our customers at
the forefront of our decision-making. Our Core Values drive everything
we do, and we are committed to serving our customers with excellence. We
believe that every job in our organization is critical to our success,
and we are dedicated to creating a work environment where our employees
feel valued, respected, and supported. With locations in Wisconsin,
Michigan, Minnesota, Iowa, and Florida we are proud to service our local
communities and make a positive impact on the lives of our customers. At
Nicolet National Bank, we believe that our people are our most valuable
asset, and we are committed to investing in their growth and
development. The Universal Banker I plays a key role in driving new
customers and business while expanding existing relationships for
Nicolet and your branch, serving as a trusted frontline advisor who
reflects Nicolet\'s culture, values, and commitment to an exceptional
customer experience. In this role, you provide efficient, accurate
teller services; deliver strong customer service across all channels;
educate customers on digital tools; and proactively identify financial
needs to recommend appropriate solutions. You also play a critical role
in referring customers to Personal Bankers and lending specialists for
deposit accounts, consumer loans, home equity loans, and credit cards.
You help sustain branch performance through relationshipbuilding,
needsbased referrals, operational accuracy, and compliance excellence.
As a Universal Banker I, you will: Customer Experience & Relationship
Building: Provide welcoming and professional service across inperson,
phone, and digital channels. Engage customers in needsbased
conversations to understand goals and introduce appropriate solutions.
Deliver prompt assistance for routine servicing inquiries; escalate or
refer as needed. Build trust by following through on requests and
ensuring customers feel valued. Contribute to the achievement of
business objectives by conducting internal and external sales calls and
other business development activities. Teller Operations & Cash
Management: Accurately process deposits, withdrawals, loan payments,
transfers, cashier\'s checks, and other transactions. Maintain proper
cash handling, dualcontrol procedures, balancing routines, and vault/ATM
support as assigned. Identify suspicious activity, follow
fraudprevention steps, and escalate concerns... For full info follow
application link. An Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual orientation, gender identity,
national origin, or protected veteran status and will not be
discriminated against on the basis of disability. If you have any
questions or need assistance in the application process, please contact
HR at recruiting@nicoletbank.com *** APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/32FDAB9337854E7A

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