Sr. Account Executive

Navitus Health Services • Albany, NY • 6h ago

OverviewNavitus Health Solutions is seeking a Sr. Account Executive to join our team!The Sr. Account Executive (Sr. AE) is a senior level individual contributor responsible for full strategic ownership of complex client accounts within the health plan and employer PBM space. This role leads sophisticated client relationships and books of broker, consultants and/or TPA Agents, serving as the primary strategic partner for Company level clients with high customization, elevated service needs, and complex benefit designs. The Sr. Account Executive independently manages account strategy, resolves complex situations, leads Quarterly Business Reviews (QBRs), and engages executive level client and consultant stakeholders while collaborating closely with internal partners including Sales, Clinical Account Executives, Analytics, Operations, and Product teams.This position plays a critical role in advancing organizational goals for the organization by strengthening longterm client partnerships, increasing adoption of valueadded programs, and ensuring solutions are aligned with evolving clinical, financial, and utilization trends. Through strategic insight, professional influence, and mentorship of other Account Executives, the Sr. Account Executive helps elevate client outcomes, reinforces the Company differentiation in the marketplace, and supports sustainable growth across complex client segments.Is this you? Find out more below! ResponsibilitiesHow do I make an impact on my team? Lead full strategic ownership of a highly complex book of business, including employer groups, health plans, and multi consultant relationships, ensuring long-term alignment with organizational objectives. Direct client account strategy, including planning, execution, and ongoing refinement based on clinical trends, utilization data, and business insights. Maintain trusted executivelevel relationships with clients, brokers, and consultants by demonstrating strong listening skills, professional judgment, and the ability to influence outcomes aligned with both client and company priorities. Guide Quarterly Business Reviews (QBRs) by setting agendas, coordinating crossfunctional preparation, leading prereview planning sessions, and delivering customized insights and recommendations. Upsell value added programs such as AGS, medical carveouts with Archimedes products, and clinical program offerings into client strategies based on identified needs and opportunities. Translate complex reporting, claims adjudication concepts, and clinical insights into actionable recommendations, identifying root causes of performance gaps across the endtoend process. Resolve complex client issues independently by applying deep operational, contractual, and clinical knowledge, while exercising appropriate judgment on when escalation is necessary. Mentor Account Executives team members by sharing best practices, producing training materials, and leading internal task forces or workgroups. Other duties as assigned. QualificationsWhat our team expects from you? Bachelors degree in business, healthcare administration, or a related field, or equivalent work experience, required. 5-7 years of progressive experience leading highly complex client accounts within the PBM, health plan, healthcare, or related benefits environment, including responsibility for overall account strategy, performance, and retention required. 5 years of demonstrated success managing executivelevel client, broker, and consultant relationships, involving significant customization, financial impact, and strategic oversight required. 5 years of experience leading Quarterly Business Reviews (QBRs) and other strategic client engagements that address clinical trends, financial outcomes, utilization patterns, and performance guarantees required. 5 years of experience independently resolving complex account issues, app

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