Operations Manager

Robert Half • Quincy, MA • 55min ago

Description

We are looking for an Operations Manager to oversee core office and business functions for a growing organization in the Quincy, MA area. This role is responsible for guiding day-to-day operations, supporting team performance, and helping maintain accurate coordination across departments. The ideal candidate brings strong leadership, operational discipline, and the ability to use reporting and systems knowledge to improve consistency and service delivery.

Responsibilities:

Lead the daily activities of various departments, ensuring work is organized, efficient, and aligned with operational goals.

Supervise staff performance by setting expectations, monitoring output, and providing coaching to support accountability and development.

Review workflows and team processes to identify opportunities for better service levels, stronger compliance, and improved productivity.

Track key operational metrics and prepare business reports that support decision-making and visibility into department performance.

Maintain oversight of payment-related follow-up and account standing to help ensure records remain current and issues are addressed promptly.

Support the effective use of CRM tools to manage information, streamline team activities, and improve reporting quality.

Requirements

3-5+ years of operations management experience (professional/corporate environment)

People management experience

Proficiency with a CRM System

Bachelors degree

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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