Facility: Administrative Regional Training Cntr
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Work Schedule: Days with Call Weekend and Holiday Rotation
Hours:
Department hours are 8am to 4pm. With oncall rotation among IT Leadership.
Summary:
This individual is responsible to direct the delivery of clinically related technologies across a complex integrated health system as an empowering and enabling tool essential to Catholic Health (CH) patient care services. In collaboration with the corporate and local senior executive teams, as well as, clinical and IT leadership, this executive will provide leadership for clinical system initiatives in support of organizational goals to improve patient safety, quality of care, operational efficiencies, patient/physician convenience, patient, physician and colleague satisfaction as well as meet regulatory requirements. Directs planning, selection, implementation, support and maintenance across a variety of patient care related applications, and ensures systems integration, addressing issues of combining varied products and platforms into "total" solutions.
In addition to providing oversight to clinical systems, this individual is responsible to provide guidance and bearing to business solutions that may impact clinical operations such as scheduling (patients, staff and resource), inventory control, payroll, and related systems. This individual should demonstrate expert level competence in multiple disciplines through technical innovations and/or solutions to complex business situations.
As part of the IT leadership team, participates in defining and implementing IT strategies, and executing IT tactical and operational plans. Is able to interpret healthcare and technology trends and make recommendations to determine strategies that ensure organizational goals for key market drivers.
Responsibilities:
EDUCATION
Masters Degree strongly preferred (in Information Systems, Business, or healthcare related field) and eight (8) years of experience in the delivery and support of healthcare based information systems
Alternatively, a Bachelors Degree (in Information Systems, Business of healthcare related field) and ten (10) plus years of experience (as previously stated)
EXPERIENCE
Minimum of eight (8) years progressively more responsible CIS selection and implementation experience in areas such as clinical data repositories, clinical data exchanges, clinical systems, integration and interoperability systems
Three (3) - five (5) years in both large-scale project management and system life-cycle management / technical implementations
Four (4) - six (6) years of leadership experience in Information Systems or a Healthcare related leadership position. Operational skills a must
Five (5) - eight (8) years of experience in a healthcare leadership position in an organization of similar size and complexity
Five (5) - ten (10) years clinical practice experience (i.e., nursing, pharmacy, laboratory, etc.)
Appropriate certifications are desirable, but not required. Examples may include Certified Professional in Healthcare Information and Management Systems (CPHIMS,) Nursing Informatics, Project Management Professional, etc.
Experience in clinical transformation, training and executing quality improvement methodologies
Experience working with a variety of vendors and implementing and supporting multiple products for all applications is highly desirable
KNOWLEDGE, SKILL AND ABILITY
Must possess strong skills in project management, business and clinical process redesign, physician relations, and customer satisfaction. Must be a skilled decision-maker that works proactively in a high stress environment
Accomplished team-oriented leader with demonstrated achievements in implementing CIS projects in a complex healthcare organization
Broad knowledge of health care operations and the intersection of the patient care processes across the care continuum, along with the ability to build collaborative relationships across the enterprise
Systems thinker with strong leadership qualities, a mature sense of priorities combined with solid practical experience
The ability to design and implement systems within the framework of technical and fiscal boundaries
Knowledge of healthcare information systems and advanced clinical system products
Understanding of major trends in healthcare, population health management, managed care, clinical systems, information technology, point of care products and medical informatics trends and tools and effective use of information to enhance patient care delivery
Strong understanding of the healthcare regulatory environment, particularly JC, HIPAA, CMS and NYSDOH
Excellent written and oral communication skills and the demonstrated ability to communicate effectively across all levels of the organization
Ability to think strategically and plan accordingly
High tolerance for ambiguity, and the ability to work successfully in a matrix management model
Demonstrated ability to manage multiple priorities, and effective time management skills
Ability to work independently and to translate broad goals and objectives info specific application and project requirements
Demonstrated skills in strategic and critical thinking, negotiation and relationship building
Global vision and perspective in all areas of decision-making
Demonstrated experience in motivating, managing, and supporting the development of a large, multi-skilled workforce and managing change within that environment
Proficient user of standard office automation tools
Comfort using web based applications (e.g. MS Internet Explorer)
Understanding of basic system architecture, data standards in clinical systems, basic software terminology and basic syntax and medical terminology
Valid NYS driver's license is required
WORKING CONDITIONS
Position requires local travel and may require occasional out of town travel. Required to carry a mobile phone and occasionally provide support off-hours
Normal heat, light, air and space conditions consistent with an office environment
