Accommodation Specialist
Fully Remote
Are you passionate about helping employees stay successful at work while navigating complex medical and workplace needs? Were looking for an Accommodation Specialist who combines empathy, organization, sound judgment, and strong communication skills to guide employees and employers through the workplace accommodation process.
In this fully remote role, youll serve as a key point of contact for employees requesting workplace accommodations related to a qualifying disability. Youll review medical documentation, help identify reasonable accommodation options, collaborate with HR and other internal partners, and ensure employees receive a responsive and supportive experience.
What Youll Do
Manage a high-volume caseload of approximately 150+ accommodation cases while maintaining accuracy, timely follow-up, and excellent service.
Meet directly with employees to understand accommodation needs, review medical documentation, and help identify reasonable workplace solutions.
Serve as the first point of contact for employees requesting accommodations related to qualifying disabilities.
Guide employees through the accommodation process, including expectations, documentation requirements, responsibilities, and timelines.
Review preliminary information to help determine the potential existence of a qualifying disability.
Evaluate return-to-work potential and provide accommodation recommendations based on established guidelines.
Partner with employers on challenging situations involving return to work, leave as an accommodation, and potential employee separation.
Present information confidently to HR leaders, executives, business owners, and employer groups.
Collaborate with medical, return-to-work, legal, disability management, and absence management teams.
Escalate more complex accommodation cases when additional expertise or review is needed.
Maintain accurate, timely, and compliant case documentation and track accommodation requests from intake through resolution.
Stay organized and meet established case management metrics, deadlines, and follow-up expectations.
What Were Looking For
Required:
Understanding of the Americans with Disabilities Act (ADA) and the workplace accommodation process.
Ability to clearly explain what a reasonable accommodation may look like for both the employee and employer.
Strong written and verbal communication skills.
Excellent organization and time-management abilities.
Comfortable managing a large, fast-moving caseload with competing priorities.
Strong critical-thinking, analytical, and problem-solving skills.
Empathetic and professional approach when working with employees through sensitive situations.
Strong attention to detail and ability to maintain accurate case documentation.
Confidence communicating and presenting to HR professionals and leadership.
Highly Preferred:
Associates or Bachelors degree.
Previous experience working with medical documentation, disability management, accommodations, leave management, return-to-work programs, or employee relations.
Familiarity with EEOC guidelines and employment-related regulations.
Experience working in a case management environment.
Who Will Thrive in This Role?
You may be a great fit if you are someone who:
Loves helping people navigate complicated situations.
Can balance empathy with policy and business requirements.
Doesn't feel overwhelmed by a high-volume workload.
Enjoys investigating information and finding practical solutions.
Can confidently communicate with employees, HR teams, and executives.
Knows how to prioritize urgent cases while still keeping routine follow-ups moving.
Is comfortable discussing sensitive medical and employment-related information professionally.
Thrives in a structured, metric-driven environment while still delivering a personalized employee experience.
Job Type & Location
This is a Contract position based out of Portland, OR.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Portland, OR.
Application Deadline
This position is anticipated to close on Nov 13, 2026.
Workplace Type
This is a fully remote position.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
