Retail Sales Ambassador - Tailored Clothing, Stanford Shopping Center - Full Time

Macy's • Full-time • Palo Alto, California, United States • 6h ago

Be Part of an Amazing Story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As an Ambassador you are an exceptional colleague who drives sales through connecting with customers and sharing vendor product knowledge to upsell and suggest additional items. You will drive sales by cultivating a repeat clientele and serving as the expert for the vendor/brand/area you represent. You will also regularly communicate specific customer needs and shopping patterns to your leadership team and the vendor community and execute strategic merchandising initiatives for the vendor/brand/area.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

Provide an exceptional customer experience by ensuring the customer is always the priority
Greet customers, make product recommendations, and upsell
Serve as a liaison between designated vendors and the personal stylists and the store leadership team
Ensure sales floor is neat, clean, and properly signed for sales and markdowns
Create and implement best practices to drive sales, turn, and gross margin above company average
Build brand-specific clientele to support local marketing
Execute vendor and non-vendor events to increase sales
Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

Demonstrate ability to build relationships and convert customers into clients.
Energetic and positive attitude.
Possess vision and creativity.
Self-starter, able to work independently and as part of a team; must have excellent time management skills.
Ability to effectively communicate and present information to customers, peers, and all levels of management.
Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments.
Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment.
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Minimum 1 year previous selling or retail experience required.

Essential Physical Requirements You Will Perform

This position requires lifting, constant moving, standing, and reaching with arms and hands.
- Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

STORES00

Macy's

Go to Apply

Share this job

Similar Jobs

Sr Maintenance Engineer - Electrical

Fluor • Dublin, CA • 1h ago

Retail & Hospitality

Sr Maintenance Engineer - Electrical Back to jobs Sr Maintenance Engineer - Electrical Job details Posted 05 November 2026 Salary USD $95,000 - $120,000 Start date 05 November 2026 Salary Range USD 98000 118000 per&n...

1h ago

Go to Apply

Assistant Finance Manager - Brita

The Clorox Company • Pleasanton, CA • 3h ago

Retail & Hospitality

Oakland, CA - USA Pleasanton (CPC), CA - USA Alpharetta, GA - USA Remote - US Durham, NC - USA (Hill Bldg) Durham, NC - USA (Strickland Bldg) Full time JR23844 Clorox is the place that's committed to growth - for our peo...

3h ago

Go to Apply

Branch/Retail Banking Clerk

Robert Half • Sunnyvale, CA • 18h ago

Retail & Hospitality

Description We are looking for a dependable and service-oriented Client Service Representative to support daily branch operations in California. This contract position is expected to run for 90 days and is ideal for some...

18h ago

Go to Apply

Assistant Operations Manager

U.S. Venture • Union City, CA • 1d ago

Retail & Hospitality

POSITION SUMMARY The Assistant Operations Manager provides leadership to support safe, reliable, and efficient work across U.S. Energy. This role performs technical activities while ensuring compliance with safety, envir...

1d ago

Go to Apply

SAP Finance Architect/Senior Manager - Retail

Accenture • Mountain View, CA • 1d ago

Retail & Hospitality

We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinv...

1d ago

Go to Apply

Banquet Houseperson Supervisor - DoubleTree by Hilton Hotel San Jose

Hilton • San Jose, CA • 1d ago

Retail & Hospitality

Job Identification: 229130 Job Category: Banquets Job Schedule: Full time Salary $29.04 - 36.30 per hour Equal Opportunity Employer EOE, including disability/vets The team at the DoubleTree by Hilton Hotel San Jose ( htt...

1d ago

Go to Apply

Retail Allocator

Adecco US, Inc. • Dublin, CA • 2d ago

Retail & Hospitality

Join Adecco in a dynamic, corporate environment located within Dublin, CA. This is an exciting temporary opportunity to work directly with a Fortune 500 company at their Corporate Headquarters. If you have a solid backgr...

2d ago

Go to Apply

Night Auditor

Marriott • Campbell, CA • 3d ago

Retail & Hospitality

Additional Information Job Number 26143479 Job Category Rooms & Guest Services Operations Location 700 E. Campbell Avenue, Campbell CA 95008, United States VIEW ON MAP ( https://www.google.com/maps?q=700%20E.%20Campb...

3d ago

Go to Apply

Staff Business Data Scientist, Google Labs and Workspace

Google • Mountain View, CA • 3d ago

Retail & Hospitality

Staff Business Data Scientist, Google Labs and Workspace Share Staff Business Data Scientist, Google Labs and Workspace corporatefare_ Google place Mountain View, CA, USA; San Francisco, CA, USA; +2 more; +1 more Mid Exp...

3d ago

Go to Apply

Maintenance Manager

Saint-Gobain • Fremont, CA • 4d ago

Retail & Hospitality

The Role The Maintenance Manager provides leadership and strategic direction for all plant maintenance, reliability, and engineering activities to ensure safe, efficient, and cost-effective manufacturing operations. This...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)