Bank Teller/Customer Service Representat

GREAT MIDWEST BANK • Brookfield, WI • 47min ago

JOB REQUIREMENTS: If you consider yourself to be a flexible individual, enjoy working with people, and are interested in a frontline position in banking, Great Midwest Bank may have a position for you as a Bank Teller/Customer Service Representative. We are currently looking for a customer-service orientated individual to work approximately 38-40 hours a week in our Brookfield, WI Branch location. Primary schedule: 8:30-5pm weekdays and rotating Saturdays 9am-Noon . To qualify for this position, you must have: Prior banking experience is preferred. 2-3 years of previous customer service and/or cash handling is required. Qualified candidates would: Possess good computer skills and knowledge of basic Windows, Word and Excel. Have a strong ability to multi-task, be very detail oriented, and be a strong team player. Excellent internal and external customer service, interpersonal and communication skills. Ability to identify and meet our customer service needs Proven abilities of accuracy and attention to detail Ability to maintain strict confidentiality Exhibits an understanding of and compliance with applicable federal and state banking laws and regulations or obtain the ability to acquire. Principal Duties and Responsibilities: 1. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. 2. Cashes checks and pays out money after verification of signatures and customer balances. Ability to accurately and efficiently count cash and coin taken in and counted out to customers. 3. Enters customers\' transactions into computer to record transactions, and issues computer generated receipts. 4. Orders daily supply of cash, and counts incoming cash. 5. Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. 6. Explains, promotes, or sells products or services such as money orders and cashier\'s checks. 7. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Monitor bank vaults to ensure cash balances are correct. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Enter customers\' transactions into computers to record transactions and issue computer-generated receipts. Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. Resolve problems or discrepancies concerning customers\' accounts. Prepare and verify cashier\'s checks. Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. Answer telephones and assist customers with their questions. Identify transaction mistakes when debits and credits do not balance. Carry out special services for customers, such as ordering bank cards and checks. Order a supply of cash to meet daily needs. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. Compose, @type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. ** OTHER EXPERIENCE AND QUALIFICATIONS: Experience: Cash Handling: 2 years (Required) Customer Service: 2 years (Required) Frontline Banking/Teller: 2 years (Highly Preferred) ** APPLICATION INSTRUCTIONS: E-Mail a Rsum: hr@greatmidwestbank.com

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