Description
The IT Hardware Technician provides hands-on IT hardware support. This position is responsible for preparing, deploying, troubleshooting, receiving, and tracking computers and related equipment while maintaining accurate inventory and asset records.
Key Responsibilities
Configure, image, and prepare laptops, desktops, monitors, docking stations, and peripherals for deployment.
Troubleshoot and perform basic break/fix repairs on end-user hardware.
Process new-hire equipment, hardware replacements, refreshes, and returned devices.
Maintain accurate inventory, asset tags, serial numbers, and equipment assignments.
Receive, organize, package, and ship IT equipment as needed.
Document work and update service tickets and asset records.
Follow established security, asset-management, and hardware-handling procedures.
Provide professional and timely support to end users and IT teams.
Qualifications
Previous experience in hardware depot, desktop support, field services, or a similar IT support role preferred OR Recent CompTIA + cert
Basic knowledge of Windows PCs, laptops, monitors, docking stations, and peripherals.
Strong troubleshooting, organizational, and customer-service skills.
Experience with IT ticketing, asset-management, and device-deployment tools is preferred.
Ability to work independently and as part of a team.
Physical Requirements
Ability to lift and carry up to 30 lbs.
Ability to push and/or pull up to 50 lbs.
Ability to stand, walk, bend, stoop, reach, and move IT equipment throughout the workday.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Skills
Microsoft office, Troubleshooting, Desktop, Support, Windows, Customer service, Technical support, Help desk support, Office 365, Microsoft, pc troubleshooting, windows 11, Azure, Windows os, Hardware, Imaging, Pc imaging, Ticketing system, Application support, Hardware troubleshooting, Information technology, customer service skills, installing hardware, ipad, autopilot, thin clients, macintosh, apple os, apple ios
Top Skills Details
Microsoft office, Troubleshooting, Desktop, Support, Windows, Customer service, Technical support, Help desk support, Office 365,Microsoft, pc troubleshooting, windows 11, Azure, Windows OS, Hardware, Imaging, PC Imaging, Ticketing system, Application support, Hardware tr
Additional Skills & Qualifications
2+ years of hands-on deskside, desktop, field-services, or enterprise technical-support experience, or comparable demonstrated capability.
Working knowledge of Windows, Microsoft 365, Outlook, Teams, common browsers, printers, peripherals, mobile devices, and basic network connectivity.
Experience using an ITSM or ticketing platform; ServiceNow experience is strongly preferred.
Ability to troubleshoot methodically, follow documented procedures, recognize scope boundaries, and escalate effectively.
Strong written and verbal communication with a professional, customer-focused approach.
Ability to manage competing priorities, maintain accurate records, and work independently while collaborating with distributed teams.
Ability to meet the approved on-site schedule and any site-specific travel, on-call, or after-hours requirements as needed
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Hackettstown, NJ.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Hackettstown, NJ.
Application Deadline
This position is anticipated to close on Nov 12, 2026.
Workplace Type
This is a fully onsite position in Hackettstown,NJ.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
