Administrative Assistant 3

UCLA Health • Santa Monica, CA • 2h ago

Description

The Department of Neurology is seeking an Administrative Assistant 3 to provide administrative and patient care support within the Neurology clinic. This role will manage patient scheduling across Neurology specialty programs, coordinate insurance verification and patient information updates, assist with complex care coordination needs, and serve as a key point of contact for patients, providers, and clinical teams. Responsibilities include supporting clinical workflows, responding to patient inquiries, coordinating referrals and outside services, preparing medical documentation, and providing general administrative support to ensure efficient clinic operations and a positive patient experience.

Hourly Salary Range: $31.88 - $45.66

Qualifications

Required

Skill in setting priorities which accurately reflect the relative importance of job responsibilities

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

Ability to creatively integrate competing demands into a productive working environment.

Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Ability to provide coverage for Community Clinics as assigned.

Preferred:

Knowledge of specific specialty practice and workflows

Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.

Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

Familiarity and knowledge of authorization process & managed care programs

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

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