Administrative Assistant

Robert Half • Westbury, NY • 3h ago

Description

We are looking for an Administrative Assistant to support daily office operations for a company specializing in access control and video security solutions. This Long-term Contract position is ideal for someone who enjoys helping customers, coordinating service needs, and keeping administrative processes accurate and organized. The role combines front-office support, order coordination, billing assistance, and scheduling tasks to help ensure smooth service delivery and a positive client experience.

Responsibilities:

Respond to incoming calls and emails, identify customer concerns, and direct each request to the appropriate next step.

Enter and manage client orders with accuracy, ensuring account details, access card requests, and related information are properly recorded.

Provide administrative support for billing activities by preparing and sharing the information needed for invoicing.

Coordinate service requests and assist with scheduling appointments to support installation, maintenance, and repair activities.

Maintain organized office records, customer files, and service documentation for easy tracking and follow-up.

Oversee recurring maintenance calendars and anniversary-based scheduling to help ensure timely service planning.

Perform general clerical duties such as updating data, handling correspondence, and supporting day-to-day office workflow.

Requirements - Experience in administrative support, office coordination, or a similar clerical role.

Ability to handle inbound calls professionally and gather accurate information from customers.

Strong data entry skills with close attention to detail and accuracy.

Comfortable managing multiple tasks, priorities, and schedules in a fast-paced office setting.

Proficiency with standard office software and administrative systems.

Effective written and verbal communication skills for interacting with clients and internal teams.

Strong organizational skills and the ability to maintain accurate records and documentation. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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