Customer Service Associate

Walgreens • Monroe, NY • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16 - $18 / Hourly

Similar Jobs

Compliance & Enrollment Operations Manager

Healthy Kids Programs • New Windsor, NY • 1d ago

Management & Administrative

Compliance & Enrollment Operations Manager New Windsor, NY ( http://maps.google.com/maps?q=2+Summit+Ct+New+Windsor+NY+USA+12553 ) Job Type Full-time Description Location:Fishkill, NY, In Person Employment Type:Full T...

1d ago

Go to Apply

Compliance & Enrollment Operations Manager

Healthy Kids Programs • Fishkill, NY • 1d ago

Management & Administrative

Compliance & Enrollment Operations Manager Fishkill, NY ( http://maps.google.com/maps?q=2+Summit+Ct+Fishkill+NY+USA+12524 ) Job Type Full-time Description Location:Fishkill, NY, In Person Employment Type:Full Time Sa...

1d ago

Go to Apply

Reception / Administrative & Operations Support

Tectonic Engineering & Surveying Consultants, PC • Mountainville, NY • 1d ago

Management & Administrative

Position: Reception / Administrative & Operations Support Location:Mountainville, NYRemote Status: On-Site Job Id: 1598-2026 # of Openings: 1 Tectonic is actively seeking a full-time Administrative Assistant to suppo...

1d ago

Go to Apply

3K Sign On Bonus- HAZMAT General Laborer / Field Service Technician I

Clean Harbors • Newburgh, NY • 1d ago

Management & Administrative

3K Sign On Bonus Clean Harbors in Newburgh, NY is seeking a Field Services Technician I to join our safety conscious team. This role will be active in the field responsible for the performance of tasks associated with ha...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Ramsey, NJ • 1d ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1d ago

Go to Apply

Distribution Clerk

LUXOTTICA OF AMERICA INC • Orangeburg, NY • 2d ago

Management & Administrative

Requisition ID:949200Store #:E01514 LOG - Dist - General OrngbPosition:Full-TimeTotal Rewards:Benefits/Incentive InformationIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufa...

2d ago

Go to Apply

Gym Membership Manager

Anytime Fitness • Pleasantville, NY • 3d ago

Management & Administrative

Do Not Contact the Clubs Our growing Anytime Fitness clubs in Westchester County are adding to the Team the best-of-the-best Gym Managers and Personal Trainers/Coaches. Part Time, or Full Time Available for the right per...

3d ago

Go to Apply

Department Manager

McDonald's • New Windsor, NY • 3d ago

Management & Administrative

Flexible scheduling with a side of always feeling valued. A role in your local McDonald's franchisee owned restaurant offers a job combo that will fit YOU. PERKS & BENEFITS $17.50 hourly starting rate, with required...

3d ago

Go to Apply

Department Manager

McDonald's • Newburgh, NY • 3d ago

Management & Administrative

3d ago

Go to Apply

Manager Trainee

The Hertz Corporation • Nanuet, NY • 4d ago

Management & Administrative

The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)