Personal Banker II

Fifth Third Bank, N.A. • Stow, OH • 3h ago

Stow, OH

Full time

R74314

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all @types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate

Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice

Maintain working knowledge of products, services, and processes offered

Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved

Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs

Provide customer support needed reinforcing the value of current and new technology

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp

Other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience

Experience in a sales environment required; experience in financial industry a plus

Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships

Ability to professionally represent Fifth Third Bank in verbal and written communication

Capable of analyzing credit and financial information

Exhibits business acumen

Demonstrated ability in making sound decisions

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position

WORKING CONDITIONS:

Normal office environment

Extended viewing of computer screens

Periodic travel within the Bancorp footprint to attend meetings and/or training

Personal Banker II

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Stow, Ohio 44224

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Introduce yourself to our team to stay connected on future opportunities. We look forward to finding the right place for you. Are you ready to take the next step?

Fifth Third is a bank that's as long on innovation as it is on history. Since 1858, we've been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation's highest performing regional bank, but to be the bank people most value and trust.

Similar Jobs

Finance Manager - Transportation and Warehousing

The Goodyear Tire & Rubber Company • Akron, OH • 13h ago

Finance, Accounting & Banking

Hybrid US OH Akron Corp Hdqtrs Full time JR-40113978 Finance Manager, Transportation and Warehousing leads the financial partnership with Transportation and Warehousing leadership, providing strategic analysis and insigh...

13h ago

Go to Apply

Administrative Technician III - Treasury - Akron FirstEnergy Headquarters

FirstEnergy • Akron, OH • 18h ago

Finance, Accounting & Banking

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (N...

18h ago

Go to Apply

Retirement Programs Representative III- IV - HR Executive Compensation & Retirement Programs - Akron

FirstEnergy Corp • Akron, OH • 1d ago

Finance, Accounting & Banking

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger...

1d ago

Go to Apply

Retirement Programs Representative III- IV - HR Executive Compensation & Retirement Programs - Akron

FirstEnergy Corp • Akron, OH • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Fixed Income Investment Associate Analyst

Ohio Farmers Insurance Company • Seville, OH • 1d ago

Finance, Accounting & Banking

Job Summary: The Associate Investment Analyst applies broad theoretical investment and financial knowledge to support fixed income, equity, and alternative investment portfolio activities for Westfield affiliated compani...

1d ago

Go to Apply

Executive Compensation Representative III - IV

FirstEnergy Corp • Akron, OH • 2d ago

Finance, Accounting & Banking

2d ago

Go to Apply

Employee Compensation Representative III - HR Employee Compensation - Akron FirstEnergy Headquarters

FirstEnergy Corp • Akron, OH • 2d ago

Finance, Accounting & Banking

2d ago

Go to Apply

Loan Sales Specialist

OneMain Financial • Maple Heights, OH • 2d ago

Finance, Accounting & Banking

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitiv...

2d ago

Go to Apply

Sr. Commercial Real Estate Underwriter

Northwest Bank • Independence, OH • 4d ago

Finance, Accounting & Banking

NY0705 NY Region Business Office, OH0523 Independence Bus Office Job Description The Sr. Commercial Real Estate Underwriter is responsible for performing financial statement spreading, underwriting and credit analysis to...

4d ago

Go to Apply

GL Accountant

Austin Powder Co., Inc. • Beachwood, OH • 4d ago

Finance, Accounting & Banking

Join the Family - Come work for an exciting company offering great benefits, challenging opportunities, and colleagues who feel more like family. Job Summary The GL Accountant is responsible for performing and coordinati...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)