Customer Service Associate

Walgreens • Aberdeen, MD • 6h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Customer Service Associate

Walgreens • Aberdeen, MD • 6h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

6h ago

Go to Apply

Controls Account Manager

Trane Technologies • Towson, MD • 10h ago

Management & Administrative

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane...

10h ago

Go to Apply

Manager of Supply Chain Programs 2

Northrop Grumman • Elkton, MD • 2d ago

Management & Administrative

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunitie...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Bel Air, MD • 3d ago

Management & Administrative

3d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Parkville, MD • 3d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3d ago

Go to Apply

Operations Manager

Estes Express Lines • Elkton, MD • 4d ago

Management & Administrative

Job Summary: The Operations Manager reports directly to the management of a small to large size transportation Service Center. Complexity of the job includes responsibility for up to 450 or more employees while overseein...

4d ago

Go to Apply

Operations Manager

Amazon • Edgewood, MD • 4d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager....

4d ago

Go to Apply

Customer Service Associate

Walgreens • Chestertown, MD • 5d ago

Management & Administrative

5d ago

Go to Apply

Administrative Assistant-Must be Infant/ Toddler and Preschool Certified

Learning Care Group • Bel Air, MD • 2w ago

Management & Administrative

Administrative Assistant-Must be Infant/ Toddler and Preschool Certified Share by Email Share on LinkedIn Share on X Share on Facebook Careers Search Jobs Administrative Assistant-Must be Infant/ Toddler and Preschool Ce...

2w ago

Go to Apply

Manager Mission Assurance 2

Northrop Grumman • Elkton, MD • 2w ago

Management & Administrative

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunit...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)