Scheduling Coordinator - CCLCON

Insight Global • Arlington Heights, IL • 2h ago

Job Description

A client in Arlington Heights, IL is looking for a customer service representative to join their team. AT&T Technicians are unionized so there are restrictions for how long/what they can do when on site for a job at a customer. In the event a technician is having trouble with the fiber and cannot complete the install, a trouble ticket is opened with this team. This team either works in the capacity of customer service registration, where they will call customers to have them register their building address number into their Salesforce database so AT&T can go ahead and complete the install. They will be closing roughly 40 tickets a day so can expect to be on the phone often. They will also be trained on calling 3rd party vendors, requesting quotes for these locations to complete the fiber work. They will then collect their quotes, schedule the install, follow up to make sure they went on site and did the site survey, completed the install, received completion pics/paperwork and then upload all the information into Salesforce.

Skills and Requirements

3-4+ years of customer service, scheduling, dispatching, or administrative work -- Good customer facing background

Reliable and motivated for multi-tasking and new work

Ability to learn new applications quickly/high computer literacy.

Strong organizational skills

Great communication (written and verbal)

Ability to multi-task and prioritize tasks

Telecom Experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Go to Apply

Oracle Supply Chain Management Solution Architect, Senior Manager

Accenture • Chicago, IL • 2h ago

Management & Administrative

We Are:Accenture helps organizations build their digital core, optimize operations, accelerate growth, and enhance services through technology, data, and AI.The Oracle Business Group (OBG) brings industry expertise, tran...

2h ago

Go to Apply

Software Sales Senior Manager - Supply Chain

Accenture • Chicago, IL • 2h ago

Management & Administrative

2h ago

Go to Apply

Assistant Administrator Long Term Care

Ascension Health • Chicago, IL • 2h ago

Management & Administrative

Your future role at a glance Location: Chicago, IL Facility: Resurrection Village Life Center Department: Long Term Care Schedule: Days l Full-time How you'll make an impact in this role Directs daily facility operations...

2h ago

Go to Apply

Senior Administrative Assistant

JPMorgan Chase • Wheaton, IL • 3h ago

Management & Administrative

Senior Administrative Assistant Chesterton, IN, United States Job Information Job Identification 210803999 Job Category Administrative Assistant Business Unit Consumer & Community Banking Posting Date 11/02/2026, 06:...

3h ago

Go to Apply

Marketing Manager, Content Manager

U.S. Bank • Chicago, IL • 4h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)