Summary The Primary Purpose of the Position is: To work in the Mail Center section within Supply Chain Management Service, which is the central point for receiving, controlling, distributing and dispatching classified and unclassified mail originated by the Department of Veterans Affairs and other Federal Government Agencies. The organizational location of the position: Supply Chain Management Service, VA North Texas Health Care System (VANTHCS). Responsibilities Duties Include but are not limited to: Incumbent receives all incoming mail and packages and sorts according to 50+ mail codes, name, department, service or address. Materials received that are misaddressed or addressed to only the activity are opened and read to determine the subject to direct the material to the proper organizational elements. Receives all incoming classified mail and packages for processing. Classified includes US Postal Service (USPS) Registered, Certified, Insured, Express, Priority mails as well as commercial carrier, e.g., Federal Express, United Parcel Service or contract carrier. Receiving and handling of hazardous and/or perishable materials, urgent and sensitive documents (e.g., Express Mail, etc.) varies among the different carriers. An internal signature is in turn acquired for the above special mail for accountability upon delivery. Analyzes and or reads as necessary and routes large volumes of general and specialized mail from the private citizens and organizations as well as other Federal Agencies, requesting a wide range of information from various Service/Product Lines and Sections throughout the Medical Center. Incumbent is responsible for processing and safeguarding official mail in accordance with established security and postal policies and procedures. Incumbent will report signs of tampering or any suspicious items to their team lead or Supervisor immediately. Operates mail processing equipment i.e. meter machines, envelope inserter; sets-up,operates and monitors the equipment to mail out packages, notices, letters or postcards. Applies proper judgment for the application of postage relative to the letter/package content or the sender's requirement. Monitors the equipment during operation to avoid and clear jams when they occur. The incumbent is able to correctly adjust machine malfunctions as required. Cleans and performs minor maintenance as required to keep machines functioning properly, e.g., replenishing ink levels, paper, envelopes, or toner. Processes all outgoing materials for mailing via USPS, commercial and contract carriers to correspondents located throughout the Department Veteran Affairs service area. Screens outgoing mail to insure adherence to USPS and agency procedures, e.g., proper return and forwarding addresses are used, and proper packaging of contents. Mail is weighed to determine appropriate classification of mail to be used. The mail clerk determines the most cost-effective method to process mail while still meeting the senders' special requirements. Mail/parcels must be sorted and bundled according to zip codes. Since there is a cost reduction for level of breakdown, the incumbent must be able to determine the appropriate breakdown of each zip code to maximize financial savings to the Medical Center. Large volumes of letters are to be faced and trayed according to USPS or other guidelines. Prepares various logs, receipts, mailing labels,etc., and packages the materials for shipment in accordance with established USPS or carriers guidelines and procedures. Driver Receipt and Dispatch Duties Incumbent will drive a government vehicle to provide mail courier runs to all outlying Bonham VA offices/facilities, the United States Postal Offices (USPS), and various other organizations. Responsible for the transportation of classified material and ensuring that these packages/records are handled according to the guidelines stated in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Incumbent is required to possess a valid government vehicle drivers card. Drivers License: A current, state issued driver's license is required for this position. Note: We cannot accept photographs, therefor; do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state issued driver's license. A pre-placement examination will be required to be able to determine if the incumbent is able to safely operate a Government Vehicle. Work Schedule: Monday - Friday, 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk/PD09435A Relocation/Recruitment Incentives: Not Authorities Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2026. You may qualify based on your experience and/or education as described below: General Experience: You must have one year of generalized experience: Examples of generalized experience would typically include, but are not limited to: Identifies subject of correspondence with proper destination, Receives, separates, and sorts facility internal mail for redistribution, Prepares outgoing mail for processing by sorting into accounting groups, Monitors postage meters for sufficient funds levels. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of general experience and education beyond high school. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
