Customer Service Associate

Walgreens • Kissimmee, FL • 2h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $19 / Hourly

Similar Jobs

Software Product Management Pre Sales Senior Manager - Consumer Goods & Services

Accenture • Orlando, FL • 2h ago

Management & Administrative

About Accenture Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be t...

2h ago

Go to Apply

Software Product Management Pre Sales Senior Manager - ALIP

Accenture • Orlando, FL • 3h ago

Management & Administrative

3h ago

Go to Apply

Software Sales Manager - SAP/BW

Accenture • Orlando, FL • 3h ago

Management & Administrative

3h ago

Go to Apply

Supply Chain - Systems Implementation and Engineering - Sr Manager

EY • Orlando, FL • 5h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

5h ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Haines City, FL • 6h ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, o...

6h ago

Go to Apply

Consulting_Supply Chain_Systems Implementation and Engineering_Manager

EY • Orlando, FL • 10h ago

Management & Administrative

10h ago

Go to Apply

Brokerage Management Consulting Manager

Accenture • Orlando, FL • 12h ago

Management & Administrative

The Opportunity Insurance Brokers are modernizing core platforms, redesigning operating models, and exploring how AI and intelligent agents can improve business performance. In this role, you will work with client leader...

12h ago

Go to Apply

Automation Control Engineer Consultant

Accenture • Orlando, FL • 14h ago

Management & Administrative

WHO WE ARE: Accenture's Supply Chain & Engineering practice works at the intersection of operational technology and digital manufacturing. We help manufacturers modernize their plant floor systems, connect their OT a...

14h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Orlando, FL • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Market Business Development Manager

Maxim Healthcare • Maitland, FL • 1d ago

Management & Administrative

Market Business Development Manager Location: Maitland, FL Salary Range: $80,000 - $95,000 annually + $20,000 Annual Bonus Potential Final compensation offers are determined based on relevant candidate experience. Drive...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)