Back to Jobs search

New Directions Department Director

Action for a Better Community, Inc. • Rochester, NY • 2h ago

Job Vacancy

Division/Department: DYCS / ND-Health Services

Reports To: VP, DYCS

Location: 33 Chestnut Street

Position: New Directions Department Director

Hours: 37.5 hrs/wk 52 weeks/year

Salary Range:

$71,836 - $93,387 annually (based on qualifications and experience) Benefits: Comprehensive medical, dental, vision, retirement, paid leave, professional development, and other benefits as outlined in ABC's employee handbook.

Summary

The New Directions Department Director provides strategic leadership, operational oversight, and fiscal stewardship for the New Directions Substance Abuse Services Clinic and related programs. This role ensures delivery of high-quality outpatient clinical services aligned with best practices, compliance with all regulatory bodies, and achievement of measurable program outcomes. The Director drives operational efficiency, financial sustainability, and staff development while advancing ABC's mission and strategic priorities.

The NDCD is a catalyst for change, forging strong partnerships with community leaders, government agencies, statewide coalitions, and funding sources to address substance abuse and mental health challenges. They champion the clinic's services, promote early intervention and treatment, and build broad-based support for individuals and families in need.

Essential Duties & Responsibilities

Lead and supervise ND Department staff, sustaining best practices in customer service, efficiency, and regulatory compliance (ABC, OASAS, OMIG, insurance providers).

Plan, organize, and evaluate clinical operations, ensuring safety, compliance, and effective service delivery.

Develop, monitor, and adjust departmental goals, work plans, and performance metrics to achieve positive outcomes and funder expectations.

Prepare accurate and timely reports for funders, senior leadership, and advisory committees.

Direct fiscal strategy, managing departmental budgets (revenues & expenses) to meet operational needs while ensuring financial health and profitability.

Oversee marketing, outreach, and community engagement to promote services and strengthen partnerships.

Advocate for participants with local/state agencies to increase treatment access and recovery supports.

Participate in strategic planning, policy development, quality assurance, and leadership training.

Represent ABC at conferences and professional gatherings to remain current on issues affecting target populations.

Minimum Qualifications

Education:

Master's Degree in Psychology, Sociology, Social Work, Nursing, Counseling, Rehabilitation, Criminal Justice, or a closely related field from an accredited institution; OR minimum 15 earned graduate credit hours in one or a combination of these disciplines.

Graduate credit hours may be substitute for experience (24 credit hours = 1 year experience).

Experience:

Minimum 4 years professional experience in social work, corrections, probation/parole, professional nursing, healthcare administration, counseling, or closely related field.

At least 2 years in a substance abuse treatment/recovery/rehabilitation setting, with 1 year as a counselor/therapist.

Minimum 3 years supervisory and management experience.

Licensure/Certification:

RSAP, CASAC, or equivalent "Qualified Health Professional" credentials required.

CJP may substitute for 1 year of specialized non-supervisory experience.

Skills & Knowledge:

Expertise in chemical dependency and mental health treatment strategies, recovery barriers, and high-risk population engagement.

Strong business acumen with proven ability to manage budgets, drive operational efficiency, and support organizational financial goals.

Experience in strategic planning, program development, evaluation, and community relations.

Strong administrative, analytical, problem-solving, and decision-making abilities.

Excellent oral/written communication, training facilitation, and stakeholder engagement skills.

Proficiency in Microsoft Office Suite; experience with 10e11eCR, OASAS, and ARES preferred.

Other Requirements

Ability to perform essential job functions in office and field settings, with or without reasonable accommodation.

Valid NYS driver's license or access to reliable transportation.

Integrity, credibility, cultural sensitivity, and commitment to ABC's mission.

Bilingual English/Spanish preferred.

Equal Employment Opportunity

Action for a Better Community (ABC) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status under applicable laws. We are committed to building a diverse and inclusive workplace.

All employees of ABC's New Directions Program must receive and maintain a full clearance from the Justice Center of New York that allows them unsupervised contact with clients (at the Agency's expense). Any prospective or current employee who has an indication of abuse, maltreatment, or neglect, or who cannot be left unsupervised with clients, will not be hired or retained .

The above description covers the principle functions of the job. It is not intended to be a complete listing of all the miscellaneous incidental or substantially similar duties, which may be assigned during normal or emergency operations.

Please Forward Resumes/Applications to:

Human Resources Department

Action for a Better Community, Inc.

400 West Ave

Rochester, New York 14611

Email: hrdept@abcinfo.org

(585) 325-5116

Deadline for Resumes/Applications :

U Internal Posting U External Posting

Similar Jobs

AFC High Impact Prevention Program Coordinator

Action for a Better Community, Inc. • Rochester, NY • 23min ago

Sales & Marketing

Program: Action Front Center Location: 33 Chestnut Street Position: High Impact Prevention Program Coordinator Hours: 37.5 / 52 wks. Salary Range: $38,455 - $48,069 Salary Grade: 10 Summary of Responsibilities: Under the...

23min ago

Go to Apply

Peer Recovery Advocate

Action for a Better Community, Inc. • Rochester, NY • 25min ago

Job Vacancy Program: New Directions Location: 33 Chestnut Street Position: Peer Recovery Advocate Hours: 37.5 hrs/wk 52 weeks/year Salary Range: $36,952 - $48,531 annually Salary Grade: 10 Summary of Responsibilities: Un...

25min ago

Go to Apply

Welder

SPX • Rochester, NY • 58min ago

Manufacturing & Warehouse

JOB SUMMARY Weld and/or fabricate finished and sub-level components in carbon steel, stainless steel and various high alloys PRINCIPAL DUTIES AND RESPONSIBILITIES Responsible for producing products of the highest quality...

58min ago

Go to Apply

Registered Nurse Oncology Infusion

RochesterRegional Health • Rochester, NY • 2h ago

Hospital & Medical

Description Job Title: Registered Nurse - Oncology Infusion Location: Split between St Mary's Hospital and Unity Hospital Lipson Cancer Institutes Hours Per Week: 40 Schedule: Monday-Friday 8-4:30pm or sometimes 5:30 dep...

2h ago

Go to Apply

Nurse Manager Rochester General Hospital

RochesterRegional Health • Rochester, NY • 2h ago

Hospital & Medical

Description Job Title: Nurse Manager Department: Nursing Supervisors Location: Rochester General Hospital Hours Per Week: 40+ Schedule: Off-Shift SUMMARY: The Off-Shift Nurse Manager serves as an extension of unit leader...

2h ago

Go to Apply

Medicare Segment Manager

Excellus BlueCross BlueShield • Rochester, NY • 2h ago

Management & Administrative

Job Description: Summary: Under the general direction of the Assigned Management, this position is responsible for supporting Medicare line of business strategy and execution. assuring that all Medicare products and prog...

2h ago

Go to Apply

Action Front Center Program Director

Action for a Better Community, Inc. • Rochester, NY • 2h ago

Program: Action Front Center Location: 33 Chestnut Street Position: Program Director Hours: 35 /52 wks. Salary Range: $61,860 - $80,148 Salary Grade: 6 Summary of Responsibilities: Under the direction of the V.P, of the...

2h ago

Go to Apply

Upward Mobility Program Adult Mentor

Action for a Better Community, Inc. • Rochester, NY • 2h ago

Program: Focus on Self-Sufficiency (FSSD) Location: 400 West Ave Position : Step to Success Rochester - Adult Mentor Hours: 37.5 hrs. / 52 wk. Salary Range: $48,000- $50,000 Salary Grade: 11 Summary of Responsibilities:...

2h ago

Go to Apply

Registered Nurse (PartTime) Unity Imaging

RochesterRegional Health • Rochester, NY • 2h ago

Hospital & Medical

Description ob Title: Registered Nurse (Per Diem) - Unity Imaging Location: Unity Hospital Professional Office Building1561 Long Pond Road Rochester, NY (with potential float to other imaging sites as needed) Hours Per W...

2h ago

Go to Apply

Licensed Practical Nurse General Surgery

RochesterRegional Health • Rochester, NY • 2h ago

Hospital & Medical

Description Job Title: Licensed Practical Nurse Department: General Surgery (2800) Location: Rochester General Hospital Hours Per Week: 36Hours Schedule: Day/Evening/Night SUMMARY: The Licensed Practical Nurse is respons...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)