Medical Receptionist - Merrimack Urology Associates, Chelmsford MA

Tufts Medicine • Chelmsford, MA • 1h ago

Hours: 40 hours weekly, Monday-Friday 830am-5pm

Location: Merrimack Urology Associates

Address: 31 Village Square, Chelmsford, MA 01824

Job Profile Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education. Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.

Job Overview

The Receptionist performs routine clerical, secretarial, and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. This position directs all calls and visitors to the appropriate staff in a prompt and professional manner.

Under general supervision, this position graciously greets and directs all persons having business with the Hospital, receives all incoming patients to Hospital and gives information or direction to visitors.

Job Description

Minimum Qualifications:

High School diploma or equivalent.

One (1) year of related office or clerical experience.

Previous experience with phone systems or switchboard.

Preferred Qualifications:

Two (2) years of medical office experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

Creates a professional atmosphere in the reception area, being congenial and helpful to all guests, vendors, and employees.

Meets, greets, and welcomes all visitors coming to the reception area and notifies proper person of arrival.

Assists patients unable to ambulate with a wheelchair or calls Transport.

Directs patient visitors to the appropriate care unit, clinic, or physician's office.

Receives flowers, fruit and other packages for patients, records their arrival and assures that they are delivered to the patients.

Ensures that parcels left at desk for out of hospital delivery are picked up.

Answers and handles all phone calls as swiftly as possible while maintaining efficiency and accuracy. Makes sure all calls that need to be handled immediately or of any emergency nature get handled by the proper department.

Makes every effort to transfer call to requested individual. reach person requested and will transfer caller to staff member's voicemail box or, when appropriate, Nextel staff person if they are not readily available to caller.

Answers simple questions when information is available such as clinic times and places, time and place of in-service, office hours.

Alerts supervisor of changes or errors in phone list.

Reports any problems or incidences that occur regarding the quality of telephone service provided by the Home Health Foundation to supervisor.

Maintains card file of patient religious affiliation for visiting clergy and arranges for patients on danger list to be visited by appropriate clergy as soon as possible.

Practices confidentiality principles set by the agency and federal HIPAA guidelines.

Performs Check-In and Check-Out duties as necessary.

Physical Requirements:

Works under normal office conditions, with occasional exposure to infectious diseases.

Constant contact with patients, families, visitors, delivery people, taxi companies, physicians, etc.

Skills & Abilities:

Excellent interpersonal skills.

Ability to function well in very busy situations.

Responsible and reliable.

Good organization skills.

Outstanding customer service.

Ability to multitask and be productive both independently as well as with the team.

Accuracy and attention to detail is a must in this position as is ability to use electronic medical records systems.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range :

$17.57 - $21.96

based on full-time equivalent

Similar Jobs

Neuro ICU Registered Nurse (RN)

Amergis • Burlington, MA • 42min ago

Hospital & Medical

Neuro ICU Registered Nurse (RN) Setting: Healthcare Facilities Job Type: Travel Pay: $3000 / Week Hours: 36.00 Location: Burlington, MA The RN - Neuro ICU assumes responsibility and accountability for the application of...

42min ago

Go to Apply

Postdoctoral Associate

Massachusetts Institute of Technology • Cambridge, MA • 1h ago

Hospital & Medical

Postdoctoral Associate Job Number: 26200 Functional Area: Research - Engineering Department: Mechanical Engineering School Area: Engineering Pay Range Minimum: $73,308 Pay Range Maximum: $90,000 Employment Type: Full-Tim...

1h ago

Go to Apply

Emergency Medical Technician (EMT)

LIFECARE AMBULANCE LLC • Methuen, MA • 1h ago

Hospital & Medical

Emergency Medical Technician (EMT) & Basic Life Support (BLS) Key Responsibilities Patient Care & Transportation Assess, monitor, and provide BLS care within the EMT scope of practice, including CPR, AED use, air...

1h ago

Go to Apply

Manufacturing Technician B

L3Harris • Londonderry, NH • 3h ago

Hospital & Medical

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

3h ago

Go to Apply

Account Manager - Laboratory Automation & Workflow Solutions

ThermoFisher Scientific • Cambridge, MA • 6h ago

Hospital & Medical

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our coll...

6h ago

Go to Apply

Acute Care Inpatient Physical Therapist - Per diem

Tufts Medicine • Lowell, MA • 8h ago

Hospital & Medical

Job Profile Summary This role focuses on assessing the needs of patients who have physical, mental, or emotional disabilities and delivering therapy services to improve their developmental, physical or cognitive impairme...

8h ago

Go to Apply

Physical Therapist Assistant | PTA

BrightSpring Health Services • Lowell, MA • 8h ago

Hospital & Medical

Our Company Rehab Without Walls Neuro Rehabilitation Overview Physical Therapist Assistant - Neuro Rehab Build-Your-Own Schedule | Compensation That Honors Your Calling | Care That Changes Lives Where Life Happens We don...

8h ago

Go to Apply

Physical Therapist Assistant | PTA

BrightSpring Health Services • Waltham, MA • 8h ago

Hospital & Medical

8h ago

Go to Apply

DoN Health System & Compliance Analyst

State of Massachusetts • Marlborough, MA • 17h ago

Hospital & Medical

The Massachusetts Department of Public Health's (DPH) Bureau of Health Care Safety & Quality is seeking an experienced individual to join a rewarding and fast paced team of Analysts supporting administration of and c...

17h ago

Go to Apply

Nurse LPN RN

Bear Mountain Health Care • Lowell, MA • 22h ago

Hospital & Medical

Nurse LPN RN Job Summary: At Vantage at Lowell, we are seeking a compassionate and skilled Nurse LPN RN to join our team of dedicated healthcare professionals. As a Nurse LPN RN at Vantage at Lowell, you will play a vita...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)