e-COMMERCE/CLERK

Kroger Family of Companies • Burlington, WA • 7h ago

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness

Adhere to local, state, and federal laws, food safety procedures, and company guidelines

Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones

Initiate and complete selection process for customers' on-line orders

Read and follow directions given in the note section

Ensure quality and freshness of all items chosen

Communicate with customers via a portable phone and respond to calls in a professional and timely manner

Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars

Process the orders through the point of sale (POS) system

Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

Scan and bag orders on the go while following all bagging standards

Communicate any substitutions or exceptions to customer's order at time of pick-up

Maintain organization and cleanliness of staging areas and equipment

Report pricing, scanning, and item location discrepancies and invalid temperature @types to the store e-Commerce supervisor

Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair

Perform required opening and closing procedures

Learn and adapt to new and improved processes

Assist in training new e-Commerce team members

Meet/exceed productivity standards

Ability to work cooperatively in high paced and sometimes stressful environment.

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

Ability to act with honesty and integrity regarding customer and business information.

Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

Ability to work without supervision

Ability to read shelf tags

Excellent oral/written communication skills

Basic math skills (i.e., counting, addition, and subtraction)

DESIRED

Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

$17.38 - $26.15 per hour

Similar Jobs

Operations Manager

Amazon • Arlington, WA • 4h ago

Management & Administrative

Description Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operati...

4h ago

Go to Apply

FRONT END/COURTESY CLERK

Kroger Family of Companies • Burlington, WA • 4h ago

Management & Administrative

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest...

4h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Bellingham, WA • 5h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5h ago

Go to Apply

Customer Service Associate

Walgreens • Bellingham, WA • 1d ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1d ago

Go to Apply

DRUG-GEN MDSE/CLERK

Kroger Family of Companies • Burlington, WA • 4h ago

Hospital & Medical

Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reach...

4h ago

Go to Apply

Vision Sales Associate

Walmart • Mount Vernon, WA • 7h ago

Sales & Marketing

Hourly Wage: $19.5 - $32.5 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addi...

7h ago

Go to Apply

Staff Accountant

Robert Half • Mount Vernon, WA • 2d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Staff Accountant to support a busy accounting team in Mount Vernon, Washington. This is a Long-term Contract position focused on core accounting work across multiple entit...

2d ago

Go to Apply

Physical Therapist Home Health

UnitedHealth Group • Arlington, WA • 3d ago

Hospital & Medical

Requisition number: 2397791 Job category: Healthcare Delivery, Rehabilitation Services Explore opportunities with Arlington Assured Home Health, a part of LHC Group . As part of the Optum family of businesses, we provide...

3d ago

Go to Apply

Wireless Retail Sales Associate - W2596

OSL Retail Services • Mount Vernon, WA • 2w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $17.13/hour base pay and uncapped commission! Employees earn $20.13/hour just hitting minimum expectations and top perf...

2w ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Oak Harbor, WA • 2w ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)