TEMPORARY FRONT SUPERVISOR - MORTON'S

Saratoga Casino Hotel • Saratoga Springs, NY • 2h ago

Active - Non Union part-time

Saratoga Springs, NY, US

Requisition ID: 3137

Salary Range: $24.00 To $25.00 Hourly

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, "To create special experiences one guest at a time." If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!

Your Role:

Our successful Morton's Front Supervisor promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.

Keys to Success in this Role:

ABC Certified/TIPS Certified/Serve Safe Manager Certification. Associates Degree or coursework in related field preferred

Three (3) years restaurant experience in a supervisory capacity required or previous Morton's FOH experience.

Morton's Captain experience preferred. Excellent written and verbal communication skills.

Experience with P.O.S. Systems;

Must be proficient with Microsoft Office Products. Must possess thorough working knowledge of front and back of the house policies and procedures.

Able to work flexible schedule on the needs of the business. Able to work weekends and holidays as required.

Scheduling employees for assigned areas.

Recommend, document and issue discipline.

Ensures accurate record keeping, prepares, reviews, and analyzes reports.

Responsible for direct supervision and training of staff.

Responsible for assignment of personnel as needed.

Assists with implementing and conducting orientation, training and evaluation programs for all personnel.

Ensures the highest level of customer service according to ensure standards of quality.

Complies with set pars to ensure acceptable inventory costs.

Implements merchandising techniques; keeps departmental labor cost on an acceptable level.

Adheres to established Morton's The Steakhouse, Landry's and Saratoga Casino Hotel, State and Federal policies, labor regulations and liquor laws.

Relays all guest compliments/complaints to the Front of House Manager and General Manager.

Responsible for establishing and maintaining positive, fair and consistent treatment of all Morton's personnel.

Monitors and prepares time cards and payroll records on a daily basis.

Maintains confidentiality with regard to employee concerns and sensitive department information.

Performs all other duties as assigned.

Promotes outstanding customer relations.

Able to lift and carry 30 lbs. repeatedly.

Able to stand and walk for 6-8 hours.

Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.

Why Saratoga Casino Hotel?

Sick Time

Free Employee Assistance Program

Robust Employee Recognition Program

$20.00 YMCA Memberships.

Local and National Discount Programs Through EAP & Tickets@Work

STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.

Unlimited growth potential

Delicious FREE Meals in Our Team Dining Facility

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