Administrative Assistant III (Surgery Coordinator) - Retina, Westwood

UCLA Health • Los Angeles, CA • 4h ago

Description

We are seeking a highly organized and patient-centered Administrative Assistant III/Surgery Coordinator to oversee all aspects of surgical coordinating for ophthalmologists in our Retina Division clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

Coordinate and schedule patient surgical procedures for assigned faculty physicians

Schedule all required testing and appointments

Verify patient insurance coverage and obtain necessary prior authorizations

Serve as a patient liaison, guiding patients through the pre- and post-operative process

Maintain accurate documentation and patient records within the electronic medical record system

Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required:

2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.

Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.

High School Diploma and/or equivalent combination of education and experience.

Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.

Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.

Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.

Ability to prioritize work effectively and follow-through on tasks with minimal supervision.

Strong organizational skills in maintaining records to facilitate sharing records with co-worker.

Flexible personality and the ability to function well despite numerous interruptions.

Ability to work well under the stress of occasional emergencies that need immediate scheduling.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.

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