Manufacturing Support Representative I/II

Metallus • Canton, OH • 3h ago

Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.

Relocation will not be offered for this position.

Purpose and Scope:

Provide administrative, technical, and analytical support to Plant Leadership, Managers, Senior Professionals, and select customers for the Harrison Steel Plant (HSP) and Gambrinus Steel Plant (GSP). This position requires the highest level of confidentiality and is responsible for maintaining and organizing critical business documents, personnel records, labor relations documentation, and time-sensitive information. The role also supports labor relations activities, including negotiations, grievance administration, disciplinary actions, and compliance with labor agreements and company policies.

Responsibilities:

Human Resources and Payroll Support

Support all hourly employees at GSP and HSP by reviewing and entering timekeeping information, administering uniform programs, accurately track locker assignments for both Metallus and Cintas lockers and assisting supervisors with timekeeping-related activities.

Process employee data changes and maintain accurate personnel and employment records.

Analyze hourly workforce data and generate reports related to labor hours, overtime usage, overtime percentages, and departmental trends.

Partner with plant leadership to identify and resolve timekeeping and payroll discrepancies.

Track, maintain, and enter employee training records to ensure accurate training compliance for both plants.

Plant Administration and Operational Support

Collect, compile, and distribute plant and area performance metrics and reports.

Maintain plant forms, organizational charts, and other operational documentation.

Partner with Quality representatives to update, control, and maintain plant standards and documentation.

Conduct monthly audits of departmental SQDRC boards and communicate findings as required.

Provide administrative support to plant leadership, including calendar management, meeting coordination, telephone support, correspondence, and document preparation.

Arrange plant tours and coordinate meetings for customers, suppliers, community partners, and Metallus personnel, both domestic and international.

Coordinate domestic and international travel arrangements, including itineraries, agendas, logistics, and accommodations.

Manage inventory and ordering of office and plant administrative supplies.

Support internal communications through newsletters, bulletin boards, intranet content, community publications, and other communication channels.

Plan and coordinate employee and community events, including charitable campaigns, wellness initiatives, and employee engagement activities.

Vendor and Financial Administration

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