Working Title: Salesforce Application Supervisor
Job Class: Systems Supervisor
Agency: Minnesota IT Services
Job ID : 97667
Location : St. Paul
Telework Eligible : Yes - #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 10/29/2026
Closing Date : 11/09/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Department of Agriculture
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $43.06 - $73.88 / hourly; $89,909 - $154,261 / annually
Classified Status : Classified
Bargaining Unit/Union : 216 - Middle Management Association/MMA
FLSA Status : Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at both the Minnesota Department of Agriculture (MDA) and the Minnesota Board of Animal Health (BAH). The MNIT MDA and BAH teams support technology critical to ensuring food supply integrity and safety, livestock health, and supporting a vibrant agricultural economy for Minnesota.
Under the executive leadership of the MNIT Deputy Chief Business Technology Officer (CBTO), the Salesforce Systems Supervisor provides leadership and oversight of high-level functions for the Minnesota IT (MNIT) Minnesota Department of Agriculture (MDA) Salesforce platform, ensuring its scalability, stability, and alignment with MNIT and Minnesota Department of Agriculture business needs. This responsibility includes a substantial number of varied and complex functions that include building out the technology-side of MDA Salesforce as a service, including staffing, development/security/operations pipelines, agile processes, and support and integrations with legacy systems structures that enable delivery of secure, reliable, and innovative Salesforce solutions.
The position operates within an Agile product team framework. The Salesforce Systems Supervisor partners with the MDA business team and Salesforce Product Owner to balance business priorities with technical delivery roadmap. The supervisor ensures capacity, capability, and delivery practices are followed, supporting iterative development, continuous improvement, and alignment with the priorities and investment decisions of the MDA/MNIT Governance Team. This position builds a positive team culture, promotes morale, and rallies support through consensus and facilitating team building and decision making.
This position requires an employee to work onsite at 625 Robert ST N, St Paul, Minnesota at least 50% of the time, with limited telework available. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligibility depends on residence:
Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
Position requires a minimum of four (4) years of IT related experience in leadership and oversight of high-level Salesforce Management functions.
Experience must include:
Experience supervising technical staff, including hiring, work assignment, performance evaluation, discipline, and day-to-day personnel management in accordance with policies and labor agreements.
Experience providing technical leadership for Salesforce or comparable enterprise application platforms, including oversight of development, configuration, integration, and system enhancements.
Experience with agile delivery practices, including backlog refinement, sprint planning, sprint reviews, and accountability for timely and high-quality delivery of functionality.
Experience in IT planning, strategy, and decision-making, including feasibility analysis, cost/benefit evaluation, roadmap development, and alignment of technical work with governance priorities and business needs.
Experience overseeing DevOps or DevSecOps practices, including CI/CD pipelines, environment management, quality assurance, and compliance with security and accessibility standards.
Two (2) years of lead work or supervisory experience.
Demonstrated ability to communicate clearly and effectively to foster mutual understanding and guide teams through change.
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams.
Strongly Preferred Qualifications
Hands-on experience with Salesforce configuration, customization, integrations, and ongoing platform enhancements, including change and release management.
Knowledge of public-sector or enterprise IT environments, including governance processes, security standards, and collaboration with business partners or product owners.
Preferred Qualifications
Proven ability to foster team development by promoting collaboration, trust, and knowledge sharing, while empowering individuals to achieve collective goals.
Experience supervising or leading Salesforce or IT teams, including hiring, coaching, performance management, and fostering inclusive, collaborative work environments.
Experience managing Salesforce platform enhancements using Agile/Scrum methodologies, including backlog refinement, sprint planning, and iterative delivery.
Experience with Salesforce DevOps and release management tools (e.g., Gearset, Flosum, Copado, Blue Canvas), including CI/CD pipeline setup and version control using GitHub.
Experience integrating Salesforce with third-party tools or platforms such as MuleSoft, Microsoft Azure, or SDOCs.
Knowledge of Salesforce security architecture, including user access controls, permission sets, role hierarchy, and data-sharing models.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Education Verification
Other legally required checks
Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
